Category Archives: Business

Working From A Position Of Fear

I’m going to own up to something up front. I’m not as confident a person as some people think I am. Often, I feel like I’m reacting more than being proactive. Sometimes, when it gets overwhelming, I don’t act at all. Does that surprise you?

Fear Itself
Christi Nielsen via Compfight

It shouldn’t. Truth be told, even the most successful people have times when they’re unsure of something. Some of the smartest people in the world have had times when they’ve questioned their own beliefs and the work that they’ve done. I’m betting that every person who reads this has had the same thing happen to them, if it’s not happening right now. Who’s ready to own up to that?

FEAR – False Evidence Appearing Real. Who’s heard that phrase? It’s totally true; I mean, think about it for a minute. Do we fear things because we know that they’re absolutely going to go badly or because we suppose they will?

Sometimes fear is a smart thing. Fear is what keeps us (most of us anyway) from jumping off cliffs with towels around our necks thinking we’re going to fly like Superman. Fear is what keeps us from picking up cookies in the dirt and eating them.

Sometimes fear is irrational, but it is what it is. I’m scared of bugs and a few other things that I have no real explanation for. There are people scared of leaving their homes. There are people scared of clowns… well, that one might be valid. πŸ™‚

Sometimes fear is something we have to fight. There might be an underlying cause, to the point that you know it’s there, know how to fight it, but sometimes you just can’t put it all together and overcome it.

The last one is the one I’m addressing today, because it’s the one that holds all of us back from achieving what we really want, which is success. Who doesn’t want to be successful? Do you know how to be successful? I talked about it in this video, which some of you new folks might not have seen since it’s from 2013:
 


https://youtu.be/wigiJMeRunU

So, I do know the path to being successful. Yet, this is my biggest weakness. After 14 years of being in business for myself, you’d think I would have this one conquered. Heck, I even know how to do it, along with its counterpart. What’s the issue?

I’ve been told I’m too nice at times; yeah, I don’t believe it either. lol My issue is that I don’t want to bother people, even during the day when they’re in a business that I can offer services for that I know they need. Trust me, I know they need at least two of the services I can provide, and other people probably need some of the other services I can provide, though they’re not all that critical.

Corporate Books

I go back and forth between that thing where, growing up, I was taught not to bother people or, as we all heard, “talk to strangers”, as opposed to “you’re the president of your company; you’re supposed to bother people.” By the way, I am the president of my company. It’s official; take a look at the picture of my corporate books to the left. πŸ™‚

Here’s the thing. If we’re in business, or we’re trying to be in business, or we have something we want to market or sell, we have to be willing to put ourselves out there and get it done.

We also have to be willing to do other things that help us out by giving ourselves an opportunity to have something to help promote us. That’s actually the reason I wrote my second book titled Leadership Is/Isn’t Easy, because it gave me a second book on the topic of leadership that I can promote, since my last book was from 2004 and the newest product I had after that was from 2009; I have to do way more than that.

That’s the thing about fear; it inhibits us from doing what we need to do. So we don’t ask out the person we’d like to date (okay, I’m married, but you know what I mean lol). We don’t ask for more sauce for our lasagna. We don’t want to ask for our money back when we buy something that’s deficient.

We don’t ask for the sale. We don’t put the things we create out into the market. We don’t promote our services, our blogs, our businesses… we’re fearful of the reaction we might get because… we do the same thing to others who are trying to sell and market to us. Who can disagree with this?

It’s a lesson we have to learn. We have to break the fear of trying. We have to break the fear of rejection. We have to break the fear of not being good enough. Something I was listening to last night brought it all together with this statement: “I’d rather fail a hundred times than wonder what could have been.”

That’s why about six weeks ago I asked what can I teach you? I’m going to be creating more products and marketing them. I’m going to create a few product pages of some things I’m really high on and I’m going to promote them. I’m also going to reach out and talk more about services I provide; those you might not necessarily see on this blog but I’m going to do it anyway.

Because all of us can be successful, but it takes courage because that’s what overcomes fear. And unlike spiders and grasshoppers (ugh… lol)… this one I know I can defeat. Who’s with me?
 

Capturing Email Addresses – I’m Almost On Board

In January 2014 I wrote a post titled To Capture Or Not Capture Email Addresses; That Is The Question. As the title suggests, I was looking for a compelling reason to start capturing email addresses, beyond the old saw “the money is in the list”. As the comments on that post indicated, only one person was making any real money from having a list.

where its at
Chris Preen via Compfight

My major lament about it all was I had nothing tangible to sell, thus what would the purpose be? After all, without a product there’s no money to make right?

Well, it’s 16 months later, and now I’m closer to going the route of capturing email addresses. Why?

Two reasons.

The first is that one of the thoughts from last year, the only one that broke through my mind, was the possibility that RSS feeds might go away. Even though there’s been no more talk (at least as far as I know) that Feedburner will be shut down by Google, since they’ve been shutting down lots of other stuff one never knows what they might do.

I love RSS for my own use and I’m sure lots of other people do also. However, I know some people, out of fear, have gone to something called Feedly, while others have started using Flipboard. I’m using Flipboard myself, but I’ve only connected 3 blogs to it, one a local sports blog that shows up in my general feed, while the others I have to specifically go to.

What am I also worried about? At one point I had nearly 400 people subscribed to this blog. Now it’s down to 151, and I have no idea whether they’re subscribed to the RSS feed or the email feed, mainly because I can’t find that one on Feedburner anymore. I do know that most of those who used to subscribe did so through the RSS link.

Thus, having the ability to capture email addresses might be the smart thing to do to make sure people will continue receiving my stuff… if they want it.

The second is that I’m about to not only have a couple of new products, but I’m going to be doing a massive push for sales of the two products, and starting to capture email addresses wouldn’t hurt the process long term, especially since, if it turns out to be successful, I might be doing more of this type of thing.

Still, I want to differentiate the email from what most people send out. My thoughts are that I would send out an email once a week highlighting every post I’ve put on on all my blogs, any videos I’ve created, any interviews I’ve given, and have a brief thought of my own on there that’s not anywhere else. I don’t know many other people who could claim to offer that much information weekly.

Of course, the issue might be deciding what type of original thought to share. Having multiple blogs gives me multiple topics to discuss, but will the people who subscribed through this blog care about leadership? Will the people who subscribe through my business blog care about finances? Details, details…

I haven’t solidified all the details yet but now that I’m close I’m ready to ask some of you what you think about it all. Remember though… just because you offer advice doesn’t mean I’ll necessarily take it. lol I say that because I’m expecting some of the opinions are going to counter each other, and I’m smart enough to know it’s pure folly to try to appease everyone.

By the way, if I do this thing I found a WordPress plugin that looks like it’d be up to the job. It’s called WP Email Capture, and it sets up a double opt-in process to make sure no one’s subscribing someone else just to be sneaky. After that… I’ll figure out how to send out my newsletters, which will initially probably be manual since I don’t expect a major run early on.

That’s all I have for now; your thoughts on it all?
 

10 More Business Social Media Tips In 2 Minutes

Back in October I wrote what turned out to be a popular post, if you believe Analytics, 10 Business Social Media Tips. I knew it would be popular because people love list posts. It was also relatively short; sometimes that works well.

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About 5 minutes ago I wrote the follow up post to that one; then it totally disappeared, and I actually know the reason why and I’m not going to get into it right now, though I suspect alligators. lol However, it wasn’t bad, and I sat here thinking for a couple of minutes wondering if I wanted to try to recreate it or just let it go and move onto something else.

This is we’re talking about, so I’m going to go ahead and write it anyway. Course, with this preamble it now might take 3 minutes for you to read it, but them’s the breaks.

1. Don’t sign up for all social media accounts and services if you’re not going to use them.

2. You don’t have to be a great writer or speller. Be a good writer and use spell check.

3. Blog commenting is the best way to drive traffic to your website or blog; trust me on this one.

4. Make sure you share the links to your websites and blogs as often as possible, wherever you have the opportunity to share them.

5. Don’t always agree with people just to be polite. If you disagree with something say it; just don’t be too aggressive if you can help it.

6. Give people a chance to share your content. Notice that with this blog you can share it on Twitter, Facebook or Google Plus.

7. Whether it’s your opinion or not, make sure you know your facts first. You can bet someone will know the facts and won’t hesitate to tell you.

8. Never forget to share other people and their links with your readers if they’re the inspiration for what you’re writing.

9. Don’t be afraid to make videos. Remember, what you see in a video is how people see you in real life.

10. It’s okay to ask people to follow or connect with you sometimes, just don’t overdo it. Every once in awhile people need a bit of encouragement to participate.

Whew; I had problems remembering two of the things I originally said but came up with 2 more instead. Now go enjoy your weekend, and don’t forget to give me a thumbs up.
 

Don’t Get Caught Looking Like Your Business Is Unethical

Imagine you’re searching the internet looking for someone to provide services for you. Imagine that you come across a website that looks pretty neat and professional. It not only offers the services you’re looking for but many others. And look, there are lots of testimonials on the site, and even pictures of the people who gave those testimonials, just like this one:

contentproz

Looks pretty good, right? Now imagine you’re someone going about your business, and you find out about a site like this, go to take a look, and lo and behold, there’s your image clear as day, supposedly advocating for a site you’ve never heard of, with a totally different name and in a business that’s not your own.

In this case the lady’s name is Kristi Hines of Kikolani, not Pamela, and she’s one of the top internet writers in the country. She knows a lot about SEO, but that’s not her primary focus. She was stunned to find out that this company had someone obtained her image and used it in their advertising.

I’m not going to mention the website because I don’t want to give them the publicity; she might be trying to do something about removing her image as we speak. It’s possible that the company hired someone else to do the work and that company scarfed up the image from somewhere, figured no one would ever find out, and, well, it’s a super cute face with a great smile, so why not.

As you can imagine, within her circles this is getting a lot of buzz. And since these people profess to do something among their multitude of services that she does, and I’d have to say does better than them, word will be getting out all over the internet & social media circles (that’s where I learned about it), and it will put this company into a compromised situation because this is someone a lot of people like.

The point is that it shouldn’t have come to this. Most of us know that the people shown on many websites, especially in the header area, don’t really work for the company. We’re used to stock images and the like; we get it, because no one stands around posing like they do in some of these pictures.

There are so many sources for finding images that one can use for free that it’s amazing whoever decided to grab this image for its use didn’t go that route. It makes them look bad and, online, once word spreads that you’ve possibly done something unethical, even if it wasn’t specifically you, it’s hard to regain any momentum you or your business might have gained.

Remember, your website is your business, not the business of the person who created it. Don’t get caught up like this, and if you’re thinking about doing it don’t do it. I might say who this is one day… let’s see if someone comes along to identify them so I don’t have to.
 

Getting The Most Out Of Shutting Down A Business And A Blog Online

Back in July I wrote a post titled Are You Spreading Yourself Too Thin. In that post, I talked about how sometimes we all try to do too much and how I had way too many things going on, especially with all the travel I was doing at the time.

I listed some things to think about, but point #4 was especially telling, though most people seemed to have missed it:

Don’t be afraid to let go of certain things, but make sure you look at it from all sides first before doing it.

For those who don’t know me, I have a main business. With that main business, which is incorporated (which means, by law, that officially I’m both the president and CEO of my organization), I had basically 3 business divisions, two of which I market off one website.

First off, I’m a health care finance consultant. In essence, I help hospitals generate more revenue and bring in more cash while making sure they stay compliant, which means aren’t doing things that are illegal. I’m very good at that, with my biggest success being that I helped one hospital increase their revenue by $730 million in one year; not many people can say that.

Second, I write about and talk about leadership issues, which includes diversity, communications, and all things that involve employees and, well, people in general. With that part I’ve spoken in 9 states and given presentations, and over there on the left, under the Twitter bird, you see the first book I wrote on leadership (I have people reading what will be the second book, coming out sometime early in 2015).

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Third… I have a business called SEO Xcellence. The purpose of that business was building websites, doing SEO work and writing. Because of that business I presented in public 4 or 5 times locally and, well, y’all know that I have written for lots of folks other than myself, and still do on occasion.

Let’s talk about this last one.

This business started kind of on a whim. I gave a presentation to a consulting group I belong to as a last minute replacement because our scheduled speaker notified us she couldn’t make it. In one day I put together a presentation on social media marketing, and I gave that presentation the day after. It was such a hit that within a week 3 of the people in that room were clients of mine.

That was quite a rush! Over the course of the next few years I’d build some websites for people and organizations, optimize them, and write some of their content. It was a nice way to make some extra money when I wasn’t traveling as much, which came as we changed presidents and the economy was in the tank. Hospitals weren’t hiring consultants, companies weren’t doing any leadership training, organizations weren’t hiring speakers outside of their area to save on costs… but writing gigs were everywhere.

Over time, it got tiring building websites, and it also wasn’t overly economical anymore. I’m not a designer; I build basic websites that tell the story of a business; in other words, SEO friendly sites. These days, websites are either templates or monsters, both extremes from what I do, and I just don’t have the time to keep up with the technology.

I still know SEO, but marketing it to people who have no idea what it is and learn that it doesn’t necessarily conform to ROI (return on investment) like other businesses do was very difficult. Frankly, it’s hard enough marketing my health care talents without trying to figure out how to market for something that, based on a person’s business, might not work for them.

So, I stopped marketing overall, but I kept up with blogging. Not as much as with this blog, but I was still putting out the articles on some kind of schedule.

Then I got my last gig in Memphis, and I was gone for basically 18 months. Some of my blogs started to suffer.

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you can only buy this
apple in central New York

My local central New York blog probably suffered the most, but that was okay because it’s a personal blog. My finance blog started to suffer as the quality of guest posts seemed to get worse, and I didn’t have the time to read and fix all that stuff and still, hopefully, write my own articles here and there.

The blog on SEO Xcellence? Truthfully, many of the articles I wrote there work just as well on this blog. The differences were twofold, but neither major. One, the audience for that blog was, hopefully, business people who might be looking to hire someone to do the services that I was writing about. Two, most of those articles were much shorter than things I’d put on this blog. I’ve mentioned on this blog in the past about how what you write changes depending on who you’re writing for.

Anyway, during my week at home over Labor Day week I came to a decision that it was time to shut down SEO Xcellence for good. As an act of serendipity, while thinking about it that week I got the notice from GoDaddy telling me that the domain would expire in the middle of December.

That’s pretty perfect timing if you ask me. What I did next was go to the blog and highlight articles I thought I could use on this blog. Then slowly, over time, I moved all those posts over to this blog and saved them as drafts. I also went and looked at any articles I thought I could use here and saved them as well.

Whenever I did that I immediately made those posts private on the SEO blog. I did that because I knew that after some time they’d drop off the search engine’s record, meaning that when I re-posted them over here I’d be good, and there wouldn’t be any question of duplicate content. Actually, since all my sites are on the same server and under the same account I might not have taken a hit anyway, but why take chances right?

How many articles did I move? Well, let me just say that many articles you’ve seen over the last few months started over there, and if I decided just to pop what I brought over here up twice a week until they were gone, I wouldn’t have to write another post until the first week of May. Now that’s valuable stuff!

Not only that, but with some help from Mitchell Allen I’ve marked many articles on that site to be used to help create an ebook about blogging. Yeah, I know, there are lots of them out there, and our buddy Adrienne Smith just created her new course on building a blogging community (by the way, that’s not an affiliate link for me; anything you buy goes totally to her) but at least it would be another product for me; gotta keep making stuff. πŸ™‚ Anyway, more proof that there is always a use for old content.

In about 40 minutes or so, the very last blog post on that site will appear. It’s very short, telling anyone who’s ever read it (very few people I might add) that it’s all going away, and to come here to look at why. Truthfully, I probably should have consolidated these two sites a long time ago. It’s so much easier having all my similar content in one place, don’t you think? Also, I’m not linking to it because, since the link would go bad in less than a month anyway, I’d have to remember to come back here to remove it.

Closed
slimmer_jimmer via Compfight

Shutting down the other site and the other business takes a great load off my mind. I will never build another website unless it’s for myself or a friend. If I get writing gigs, I’ll get them because of this blog. If I get asked to speak at another conference, it’ll be because of this blog.

I’m not the first person to shut down a blog, but I’ve seen many people do it, go on to something else, and not think about the content they have on that site. I’m also not the first person to shut down a business, as my buddy Peter and his brother shut down a business a couple of years ago. It’s not an easy thing to do but sometimes it’s necessary.

By the way, this actually aligns with some of the goals I set for 2014, and I actually mentioned that other business. Nice to see I will accomplish at least one of the goals I set for myself.

Anyway, that’s my story and I’m sticking to it. I’ll be thinking about more things as time moves on also. Focus needs to be my goal because my eventually wished-for outcome is to have $10 million in the bank in 10 years. Yeah, it’s pretty audacious; but remember, every rich person who made it on their own started with a dream. πŸ™‚

And I can resume trying to build the audience up for this blog again; yay!