All posts by Mitch Mitchell

I'm an independent consultant in many fields, so I have a lot to share.

Expert, Specialist, Professional Or Hack?

Last night I went to a local networking event that turned into a presentation. It was put on by a group called Syracuse First, an organization whose initiative is to get people to buy and spend their money locally to enhance the area. Supposedly, studies have been shown that when you spend your money with local companies, they tend to put 73% of it back into the community, whereas spending money at large places such as Walmart sends money out of your state and into other people’s pockets. It’s a great initiative.

Anyway, the networking event also turned into a presentation on social media, which I wasn’t expecting, but it wasn’t all that bad. One of the presenters, a buddy of mine named Paddy (no, not his real name), who runs a company and blog called ODX Fusion, began his portion by saying he wasn’t an expert, because most of social media was new and there were so many outlets that there was no way one person could actually know them all. He announced that instead he was a professional because he helped his clients figure out how to use certain social media outlets to their advantage.

My wife was there with me and she asked me if I was an expert. I told her I wasn’t an expert, but considered myself as a specialist. However, I realized that on my SEO website I list myself as an internet marketing consultant for small businesses, and that I do a lot of what my friend Paddy does. And yeah, he’s higher than me on Google for the term locally; have to work on that (I’m higher on Yahoo and Bing, though). lol

Overall, I was thinking that, in a way, it doesn’t matter all that much what we call ourselves. There are really two things that matter. One, how proficient are we in the things we do know, so that we can tell our readers and potential customers how to use these things to their advantage. Two, can we live up to whatever perception it is that we decide to allow others to have of us, whether we say we’re this or that or not.

For instance, among my friends I’m the computer / internet / social media expert; there’s not even a question in most of their minds. Yet, I’ve never told anyone I was an expert at anything. Sure, there’s a lot of stuff I can do. I’ve fixed a lot of computers and come up with some ingenious things every once in awhile, but there are things such as never replacing a motherboard or power source that I’ve never done. I don’t consider those as acceptable risks I want to be liable for, even though I’ve pretty much done everything else. Last week my wife’s hard drive just up and quit, and none of the tricks I knew worked, including putting it in the freezer. No information retrieval, and unlike my computer hers had never been backed up; I wasn’t feeling all that much of an expert last week.

Every once in awhile I wonder how I can call myself a social media specialist when there are so many new things out there that I don’t even know about, let alone know how to use. I mean, have you checked out Ching Ya’s blog and seen some of the things she talks about? Wow!

Then I come back to the reality that I know about a lot of them, at least in passing, and made a determination that it wasn’t a direction I personally wanted to go. Kind of like in my post the other day on creatures of our generations, I’ve determined that my own sensibilities just don’t fit certain things. Yet, I do know about them, and if I’m talking to a client or potential client I mention these things, give an unbiased opinion on them unless they ask me if I use them, in which case I tell the truth, and let them make their own decisions about it.

I can build website, but I know nothing about flash. I’ve often wondered if that negates my claim of being able to do all sorts of websites until I realized that the reason I’ve never learned flash is because I’m not a designer. In other words, I can create functional websites and I can suggest colors and maybe a few different layouts. But if someone wanted a fancy splash page, or wanted a cool template, that’s beyond my mental capabilities.


Rolling Hills
Rolling Hills

As a kid, I drew two types of pictures all the time. One was my belief of what an idyllic scene would be, with a rolling hill, a sun in the corner, V-birds in the sky with a couple of clouds, a few trees, a pond, maybe a couple of flowers, and a house with one door and one big window in the middle on the second level; that’s what comes from never living in a house. The other was where I’d take my ruler and just draw straight lines, sometimes intersecting, sometimes not, then coloring each box I had left with different colors until every box had a new color. And there was a mathematical progression in it all, such that one day I put 5 of them together and was amazed at how close they all were to each other. Shame. 🙂

In your normal day, no matter what you do or how many things you do, how do you look at yourself? Do you even try to classify yourself? How do you perceive others see you? And finally, what are you ready to try to live up to?
 

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Muppet Monday

I’ve been on kind of a serious kick and decided it was time to cheer things up for a little bit. As you know, I’ve talked about my love affair for the Muppets often enough around here. I have a bunch of Muppets videos all over the blog; one day I’m going to create a page where I’ve got all my videos, including the Muppets. In the meantime, I want to share these six with you, which I love.

Julie Andrews, Lonely Goatherd (Okay, I love Sound of Music also)

Raquel Welch; she still looks great!

Linda Ronstadt singing one of my favorite songs ever, and supposedly she said she never sung the song better than for this show.

Pearl Bailey, bad jousting scene from Camelot. Pearl was actually a U.S. Ambassador when she decided to do this particular show, and in the movie Carmen Jones, was the only actor in the movie who actually sang her own part.

Rita Moreno, the first person to ever win an Oscar, Emmy, Tony and Grammy.

Opening song from the movie Muppets From Space, as they perform Brick House

And that’s that; back to other topics next time.

Muppets From Space

Price – $9.84








Creatures Of Our Generations

Earlier today I was officially introduced to Google Buzz on Ari Herzog’s blog Ari Writer. That link will take you to his synopsis on it, as well as a video showing what it’s all about. Very informative stuff.

The main thing about Google Buzz is that you have to have a Gmail account for it all to work. I don’t have a Gmail account. Truthfully, it’s never occurred to me to get a Gmail account. Not that I don’t understand how many people use it; I just have my own hesitations in even thinking about using something like that, and therefore I won’t do it.

What are those hesitations? It has to do with giving out too much of my information to one entity. I talk to many people who use things like this, and I notice that overwhelmingly most of the people are much younger than I am, at least 10 years younger. Not that there aren’t some people who are my age or older that aren’t using these things, but it’s not common.

I’ve been wondering more about these types of things, wondering why it seems to be going that route. At what point did the generations decide it was such a good thing to be sharing so much of their personal lives with so many other people? At what point did recognition of such a high magnitude become vogue?

Sure, I guess one could look at me and say “you share things about yourself through your blogging.” I’d have to agree with that, but at the same time, what I share is controlled. The skeletons are buried very deep; not that I have many of them, but there are things that I’ll never divulge anywhere. You know what’s even better? I’m the keeper of secrets for many more people, the one person they felt they could trust with their lives, and since loyalty is at the top of my list of morals, with trustworthy being second, those things are theirs and mine forever.

You don’t see that kind of thing these days, though. I hate to be the one saying this to you folks who are parents, but at some point your daughter, if she’s either attractive or is interested in some boy, is going to have a picture taken of her that she’s going to later wish she hadn’t done, if she hasn’t already done it. Truthfully, it might not even be her taking it, but she knows about it. That’s something I don’t think women from my generation would have jumped at; as it is, there are women my age who won’t even put a picture of themselves up on Facebook or Twitter, for fear that someone will recognize them, and will give very few personal details either. That second part I fully understand, but the first… I guess I get it to a degree, but I’m of the mind that once you establish yourself in some fashion online, putting your image next to it will keep others from thinking you’re someone else with that same name. Then again, I’m Mitch Mitchell in a world competing with Jimi Hendrix drummer, so my take on that would be a little different. lol

I remember being at a seminar in 2008 when one women in her early 30s was talking about a problem she was having with the school her 12 years old was going to. Seems she gave her 12-year old daughter a cell phone so she could call her mother whenever she wanted to talk to her, and whenever she wanted to talk to her daughter. A teacher took away her phone because the daughter was using it during a class, and the mother was livid, saying she had the right to talk to her daughter whenever she wanted to, even if it was during a class. I was stunned at that; when I went to school, parents weren’t even allowed in the classroom, then they were encouraged to come to the classroom after I was gone, then parents can now be arrested if their kids skip school and now parents want to talk to their kids while in the classroom?

Do you notice the differences in how people’s perceptions on things change depending on being in different generations? I’d love to hear it if you’ve noticed it in any way. Oh yeah; Happy Valentines Day!

Microsoft Store

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Marketing Or Advertising Your Business

Yesterday I gave a presentation on the above topic to a consultant’s group I belong to, The Professional Consultant’s Association of Central New York. I’m also on the board, write the monthly newsletter, and I’m the webmaster of their website.

Anyway, it was interesting talking to these folks, most of whom are older than I am (scary since I’m 50), and though I got through it all, it seems they all got hung up initially on social media and just what its purpose was. One guy kept asking the question “did you get any business out of it”, to which I could answer to each one “yes”. He didn’t ask if I got a lot of business out of it, but he was missing the point.

The idea of doing things online isn’t always to immediately get a return on your investment (ROI). Yeah, that would be pleasurable, but the truth is that unless you’re already well known, or fill a need that the market has nowhere else to turn to, it will take some time before you really start making money. Sometimes it takes years, but I digress.

The basic thing about marketing a small business as opposed to a large business is that you probably don’t have a budget set for advertising. Oh yeah, let’s get the definitions of the two terms out of the way, just to be clear. Marketing is planning for how you want others to learn about your business and products. Advertising is money spent on producing materials to help you market your business and products.

Small businesses usually start out doing the same thing because it’s the only thing we know. We buy a lot of business cards, which isn’t so bad except often we haven’t fully defined ourselves before we buy the first batch. We either buy or make brochures, which means we spend a lot of money buying supplies or paying someone else to design and copy these suckers. We buy a lot of paper and envelopes to attack things that way. And we try to make endless calls (well, those who have the mettle to do it; I don’t) trying to talk to people who won’t return phone calls. It’s a tough life sometimes.

What we all eventually find out is that, through some kind of networking, we finally have a chance to make some money and do some business with others. It can be a long struggle for some of us, whereas others find success pretty quickly. There is no one way that it happens for everyone.

It’s the same with marketing online. We have read some of the stories of marketers who seemed to hit the ground running into success with internet marketing, and that’s good for those folks. But that’s not the norm. Even Darren Rowse didn’t make money initially, and it probably took him a couple of years to really ramp up his empire, so to speak. And here’s the next part; almost none of these guys continued making money the way they started out making money.

Don’t believe me? Joel Comm started out making money through Adsense; he’s moved on from there. So has Darren Rowse, who actually makes his money through many other services rather than just blogging. Lynn Terry and David Risley make most of their money in other ways than blogging, and John Chow has always said he makes more money from other sources than just blogging. Everyone has to be ready to diversify in some fashion to keep making money; you can only prime this particular pump so many times before the effect wears off. Think about 10 big name internet marketers from 6 years ago, then think of how many of them you still see on a regular basis, unless you’ve stayed on their mailing list forever. If you need to, check out Gurudaq, which I wrote about back in October 2008.

Enough of that. I figure that some might be interested in my outline for the presentation, and at the risk of someone stealing it, well, I really don’t care this time around, although it seems some of my content has been stolen by a site calling itself Lua Cheia (they stole an entire article from my business blog; I wrote them and they said it’s a version of Digg & Stumble Upon, only I got no attribution; here’s the link to it if you want to see it, but I’m not making it an active link: http://luacheia.soup.io/post/44468305/When-Protecting-Your-Reputation-Isn-t-Worth). Anyway, here’s the outline; enjoy, and do NOT ask me where I got the statistics from, as I just took the first stat I found on each of these from wherever I could find it.

Traditional Marketing Ideas

1. Mail
     A. Letters
     B. Flyers
     C. Postcards

2. Printed Materials
     A. Flyers
     B. Brochures
     C. Business Cards

3. Networking
     A. Join Groups
     B. Get On Committees
     C. Work on getting people to know you

4. Hire someone to market you
     A. Agency
     B. Sales people

5. Phone calls

6. Media
     A. Magazines/Newspaper
     B. Radio
     C. Television

New Ways Of Marketing

1. Email

2. Websites

3. Blogs

4. Social Networking

5. Speaking/presenting

Costs of Advertising

1. Printed materials can cost a lot of money

2. Cost of postage

3. Costs of joining groups

4. Costs of labor in hiring others

5. Websites can be expensive to create, but are easy to change

6. Blogs are inexpensive to create and maintain, but still need to “advertise” in another way

7. Social media is free, but can be time consuming

8. Email is free, but some people don’t respond well to it

Effectiveness/ROI

1. Mailings only convert at an average of around 1%, and only if you submit in high volume

2. Business cards only convert at an average of around 2%, but once again, volume drives the figures

3. Websites have a 2.5% conversion rate, based on high traffic

4. Blogs can help conversion rates go up by 3% if you have a niche market

5. Email converts at less than 1% for people you don’t know, around 25% for people you do know

6. Phone calls convert around 2 to 3% for product based companies, less for service based companies

7. Speaking engagements convert around 1% initially, but can increase to 5% over time for some

8. Networking converts at around 1% short term, but can increase to 5% over time for some

9. Advertising on media depends on product & location; products always do better than services

10.No figures on social networking yet, but people have gotten business from it

What Personally Affects How / What We Do

1. Comfort level

2. Finances
     A. What can we afford to spend on stuff
     B. How much in need are we of making money “now”

3. Control

4. Knowing our market too well / too little

5. Trying too hard / giving up

Big Question – What do you do in marketing/advertising & how does it work for you? Are you missing ways that might be beneficial to you long term?

Transaction Holdings THAF0919 Romance and Valentines- Love Eternal

Transaction Holdings Romance and Valentines – Love Eternal

Price – $30.71


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Your Creativity Is There Inside You

I’ve written enough times on how it seems I’ll visit a blog because a topic got my mind going, only to see that it’s something I’ve not only read before, but almost word for word at the same time. A question I addressed in my blog writing series was how to think about what to write about.

Here’s a great example of how I find things to write about. Someone I met on Twitter named Rachel Lavern writes a wonderful blog that used to be called “Fearfully ‘n Wonderfully Made, but is now called… actually, I’m not quite sure what it’s called. If you follow the link below, you’ll see what I mean. Anyway, it’s a great blog with lots of content made to make people feel good and to think about things, but it’s one of those Intense Debate blogs, kind of like Disqus, which you know I don’t like, so I won’t comment there. Instead, I will comment through this blog which she’ll see on a trackback.

Anyway, her post is entitled What Will You Create, and in this case she has a short video on creation, then 10 ways to stem creativity by a guy named Jeffrey Baumgartner, whom I thought I knew but I don’t. Anyway, his 10 ways to stem creativity aren’t bad, but no one says you have to do it his way. As a matter of fact, though I’m not going to go through the 10, as I want you to check out Rachel’s blog, I will counter one of them.

He recommends that you don’t watch TV. I’m not going to suggest that, but what I am going to suggest is that you think about what you’re watching and see if there’s any concepts in any of those shows that you think are something worth commenting on. I mean, could I have written a top 10 TV shows if I’d never watched TV? You know, the most mindless drivel is entertaining to someone, and maybe if that person wrote about it, others would see it in a different light; or not. lol

I once wrote that I thought creativity was obsolete, but I really don’t think that’s the case. What I believe is that there are some of us who don’t want to challenge ourselves to be different, to make a statement, to give something that no one else has given before. That’s the safe route; what fun is being safe all the time? Well, unless you’re thinking about doing something really stupid like this (this is going to take you to a video that’s kind of an adrenaline rush; no embed, otherwise I’d put it up here). Then again, watch that video and tell me this guy wasn’t creative.

Probably one of the most creative blogs out there is Marelisa’s Abundance Online. Man, talk about wonderful words to read each time I’m ready for it. She really puts a lot into each post, like her latest one called The Paint By Number Approach To Accomplishing Your Goals. She writes beautifully, gives a lot of information, often gives a lot of leads, and I’m telling you, if you ever needed to find ideas on what to write about, her blog will give them to you.

How will you show the creative side of yourself in your next few blog posts?

Heart Bordeaux Pendant, engraved

Price – $125.00






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