All posts by Mitch Mitchell

I'm an independent consultant in many fields, so I have a lot to share.

How Some Bloggers View Commenters

Wednesday I participated in something that’s called Community Manager Chat. The moderators of the chat, which occurs on Twitter every Wednesday at 2PM Eastern Standard time with the hashtag #cmgrchat, always have a general topic, and 4 questions during the hour, and those who want to participate can and do so, while other just read what’s going on.


by Andrew Feinberg

The topic on Wednesday was blogging, which y’all know I feel I know fairly well, and thus I got to participate a lot. At one point the question came up as to whether people who wrote blogs responded to comments on those blog. I wrote that I respond to almost every comment, especially for first time visitors, and I found that wasn’t quite the norm from many people, even those whose blogs don’t get many comments at all.

Some people were fascinated that I respond to almost everything. Some people felt that most comments were just some form of “I agree”, and thus didn’t deserve responses. Are you kidding me? Who here remembers my post about feeling ignored?

Here’s my position. I believe that every person who visits the blog and leaves at least a little bit of substance deserves a response. I also believe if someone’s way off topic then it’s probably spam and it’s getting deleted; that’s why I have a comment policy. Now, there are times when I don’t respond to a post that I wrote more than 6 months ago, but that’s pretty rare. And I might not respond to a one line post from someone I know; I never leave one line comments on anyone’s blog unless we’re having a bit of a banter back and forth. Will that potentially change if any of my blogs ever got to the point where they were averaging 200 comments a day? Hey, let’s find out! lol

I expect y’all know I appreciate you, even when we disagree. Civility really does have a place in this world. You visit my crib, I’m going to offer you something. Maybe not my chocolate cake, but something. 🙂 You can always count on that. So think about it; how are you treating the people who visit your blog?

Digiprove sealCopyright secured by Digiprove © 2010 Mitch Mitchell

Adbusters; What The Hey?

I always figure I’m in trouble when I don’t understand something, go to research it, and still come away scratching my head. That’s the story with an organization and website I just discovered called Adbusters.

Adbusters is an organization that says it’s anti-consumerist. I had no idea what that meant so I went to Wikipedia and it said this: “Anti-consumerism refers to the socio-political movement against the equating of personal happiness with consumption and the purchase of material possessions.” Uhhh, isn’t that communism, or am I just simplifying it?

No matter. That’s what the group is against, and their website… well, I haven’t quite figured it out, I must admit. It actually looks like it might be a lot of fun if it didn’t make me have to think quite so much, and I usually love thinking. It’s almost as if it’s working too hard to be funny or clever; I don’t quite get it. Having said that, I did kind of like this image I found; click on it if you’d like to see it larger:

As I said, I don’t get the group, and I don’t get the website. It quotes people like Flaubert (major league pervert & nasty guy who got lucky to write one famous book) and Solzhenitsyn (Nobel Prize winner for literature who told it like it was about the USSR back then, before being deported), seems to campaign against capitalism and the rights of people to own things while asking people for donations; seems there’s something to needing money to fund one’s weird thoughts. They have both a magazine and a newsletter, and they sell the magazine; that would seem to go against their principles as well. They have some videos that highlight things they don’t like, a blog, and something they call Spoof Ads; I only found one of them funny. And they hide their PR and Alexa rank; at least they tried, as I found their Alexa rank sitting around 67,000, and they have a bounce rate of 81%; seems I’m not the only one who doesn’t get it.

You know what; just take a look at the site and let me know what you think. I’m not quite sure why it’s bothering me, but it is. I’d like to know if you can figure out why, because frankly I’m stumped.

By the way, I’ve watched the movie below 8 times since I bought it Saturday, and I’d seen it twice at the theaters; buy this! 🙂

How To Train Your Dragon



Digiprove sealCopyright secured by Digiprove © 2010 Mitch Mitchell

Klout Revisited

Tuesday night on Twitter, some of the local folks started talking about Klout as a way to determine whether someone was good enough to be dating or not. Although they were having a lot of fun, and I chimed in, I wondered why my score hadn’t changed since the first time I wrote about it back in March of this year.

For a quick update, Klout is a service that supposedly helps you to see just how much influence you have online. To be fair, it only measures your influence as it pertains to Twitter and Facebook, so in a way you have to take it with a grain of salt. If you have 20,000 RSS subscribers to your blog but aren’t on Twitter, it will say you have no influence at all.

Still, I do a lot of Twitter, and thus I want my influence to be higher. It was still sitting on 56, so I mentioned it, and two of the people I talk to all the time said I could go to the second page and do a refresh. I didn’t have the refresh, so I did some reading and it turns out you have to register and let it access your Twitter page so it can actually start figuring things out. I had never registered, so the program was probably just guessing at things. I figured why not; what could it hurt?

I hooked up and it did its thing, and, well, suddenly my Klout score was 28. What the hey? I’d lost half my ranking by registering; that didn’t make me happy at all. Then I saw where you could add Facebook, and I had to think about that one a bit. The last thing I wanted was that score showing up on either Twitter or Facebook. I went ahead and added Facebook, since I learned I could go to Facebook and tell it not to broadcast anything from the website about me or Klout in general. That brought my score up 6 points to 34.

I still am not necessarily happy with that score, but I have learned that it grows or falls based on what’s going on with your accounts as time goes by. So, it seems the initial score I got back in March didn’t really measure what I do on these services. Also, it took last week’s information to help build its records, and last week I was out of town and on Twitter and Facebook rarely. So, I figure next weekend I’ll have it recalculate things, as you can only do that once a week.

I’m not going to get into all the ways it measures one’s information because they’ve written it all up on the site, which I really didn’t pay much attention to before. I will say this, though; I’m going to be checking it out for at least the next few months, because I want to see if it actually does grow with real activity. Now, one thing I does is checks to see who’s retweeting posts or comments on Twitter, so if y’all like anything I’m saying or doing please retweet when you can.

Man, growing influence really is hard, isn’t it?

Flip-Top M&M Dracula Halloween Candy Jar


Digiprove sealCopyright secured by Digiprove © 0-2010 Mitch Mitchell

The Know-It-All Discussion

There was a post on the blog Search Engine Journal titled Get Rid Of Villains In Social Media Infographic that had this really large image based on an article written by another guy named Todd Helm, of the same blog, titled 8 Villains Of Social Media. It was an interesting take on the type of people who basically irritate most of us because they’re not really trying to be social, but trying to get on our nerves. What he did was identify types, then write his suggestions for how to handle these folks.

I don’t want to list all 8 types, because I think you might enjoy reading the article, and there’s some humor there as well, but I did want to take on one of the types because, oddly enough, I wrote about the type in my book on management and leadership, Embrace The Lead, which you see over there to the left.

That one type is called the know-it-all, and Helm states this:

The Know-it-all rarely comments unless it’s to disagree with or correct the content producer or another user’s comment. They’re generally great fact checkers and revel in correcting a specific fact, but would rather argue about opinions. They also love to point out grammatical errors.”

In my book, I wrote this:

…this person, unfortunately, is usually one of your worst nightmares rather than your biggest helper. If they don’t really know it all, it doesn’t stop them from telling you that they fully understand when they don’t. They’re also the first ones to try to help someone else understand how to do something, and invariably it’s incorrect because they didn’t fully understand it themselves. Of course there’s the know-it-all who really does know a large bit of it, and they want to take every opportunity to show people that they indeed know it all, to the point that they end up taking over and intimidating other employees. Know-it-all’s also are always interrupting you; they can destroy the flow of a meeting if not handled properly.”

So, we have a minor disagreements in how know-it-all’s act, because I’ve never known a know-it-all who isn’t always sharing an opinion or trying to correct someone, even if they’re wrong. As a matter of fact, I have someone in mind right now that I did a consulting assignment with, who would throw out all these “facts” that often I had to counter, and when I’d counter them he’d change up and say something like “oh, I was talking about _____, but you’re right, in that instance you’d do what you said to do.” Please! lol

Then Helm gave this thought to beating a know-it-all:

Strong (yet modest) arguments. It’s nearly impossible to change the mind of the Know-it-all. Your best bet is to respond to them with rational arguments that present a strong case in a modest tone. Let their arrogance and opinionated argument work against them making you look like the rational, impartial one to everyone else.”

That’s not bad, but as a point of comparison I wrote this:

There are a few ways to deal with this type of individual, but the best is to let them have their say, regardless of the situation; at least initially. If they’re the type that’s always wrong, your employees will see this person for what they are and recognize that they’re not as smart as they feel they are. At some point they won’t waste their time going to this person for assistance. Also, this gives you a great opportunity to correct them in a group setting in such a manner that they won’t see it as your trying to show them up, unless you intend to do that, and people will generally benefit because some of them had probably thought along the same lines themselves, but were going to stay silent.”

I actually wrote a lot more than that, but this is enough for comparison’s sake. In this case, we kind of agree on the strategy of letting them hang themselves in spouting information that’s incorrect and then telling everyone what the truth really is. Sure, they might come back for a second round, but most people are rational enough to see when a know-it-all is scrambling to save some of their self respect.

Of course, I do acknowledge that Helm and I are writing for different audiences here, since he’s writing to blogging folks and I’m writing to managers, but the concept is still the same overall. I’m not going to lie; I’d love being a know-it-all. I just know that I don’t know it all, and sometimes these days I feel like I’ve forgotten more than I used to know; scary. But the one thing I hope separates me from a true know-it-all is that, except for this blog, I don’t have the yearn to show it off all the time. Sure, there are times when I’ve gotten what my wife says is a little bit mean spirited and crushed someone who irked me, but in general I like to think that, unless it’s an egregious error, I’ll let stuff slide (of course, Sire’s going to come back and say I’m always pointing out errors on his blog, but he does it for me as well).

What are your thoughts on know-it-all’s in general? And please, make sure you check out both the infographic and Helm’s post as well.

Trivial Pursuit Bet You Know It Edition

Trivial Pursuit – Bet You Know It Edition


Digiprove sealCopyright secured by Digiprove © 2010 Mitch Mitchell

Top 50 Blogger List Aspirations

Yesterday I came across an interesting blog post titled 50 Most Influential People In Blogging 2010. This is a list, or at least the type of list, that I’m shooting for to get more recognition for what I do on this blog.

Whenever I come across lists like this, I tend to do a few things. The first thing I do is see who’s on the list that I know and have talked to in some fashion. There’s a few people on this list like that, so at least I know a few prominent people. Then I look to see other names I recognize, and that number here is just slightly higher than the first one.

The next thing I do is take a look at those people who are on the list that I’ve never heard of, most specifically to see what their rankings are compared to mine. After all, one wants to see what the competition has over you (I use “competition” here only as a comparison word, because I think the belief that we as bloggers actually compete against each other is ridiculous). And based on my perceptions, I believe I’ve come up with some differences.

The first difference is that about 70% of the people whose blogs I visited have a pop-up as soon as you get to the page. Most of them seem to be promoting either a product or newsletter subscription. Y’all know my belief on that one; if I have to add an annoying pop-up to my blog then I’m just not doing it. As a matter of fact, I tend to not visit all that many blogs more than a couple of times if they do have pop-ups. I don’t like toolbars either, but at least those things aren’t blocking the content before you get to check it out. Anyway, who do I know, or at least have exchanged a word or two with at some point on the list: See below:

Darren Rowse

David Risley

Erica Douglass

Denise Wakeman

Kristi Hines (buddy #1)

Zac Johnson

Lynn Terry

Hesham Zebida (buddy #2)

Congrats to the buddies of mine who made the list.

The second difference is cross promotion. Many of the folks who are considered big time bloggers all know each other in some capacity. So, they’re good at promoting each other, something that the rest of us aren’t always all that good at. Obviously I’m pretty good at linking outside of my blog to other people, and even better at internal linking, but not everyone does this. Thing is, if we do it to the big time bloggers, it’s already too late because they’ve pretty much stopped reading all their comments; okay, most of them. So, it’s left up to the rest of us to, when it’s legitimate, link to something someone else says that can help them build up their influence.

The third difference is that most of them talk about making money, and that seems to be a major driving force when it comes to people visiting one’s blog. Not everyone, of course, but the overwhelming majority of folks are doing it. Actually, I keep wondering if it’s all that much different than mine. I certainly talk about it often enough, and I test things and tell what my experience is. However, I don’t make money blogging right now, so I talk about other things that have to do with blogging and other interests of mine, and thus those only interested in making money aren’t coming by anymore. That’s okay because I love the rest of you that do stop by on a regular basis. I’d just like there to be more of you out there; I really want to make some of these top 50 lists! lol

I discounted rankings as a difference because of three reasons. One, I actually rank higher than 3 or 4 blogs on the list per Alexa. Two, since I don’t have Google PR on this blog (taken from me), I can’t use that as a comparison at all. Three, the writer didn’t mention rankings as a criteria, and thus it would be presumptuous to think he based everything off that.

So let’s see… what did I learn that’s going to help me spread my influence enough so that I can make one of these lists? I have absolutely no idea. I still can’t talk about only making money by blogging, so that’s not going to get there. If anyone thinks that most of my posts aren’t personally engaging, whether you care for the topic or not, let me know. Actually, personality is a major trait for most of the blogs I saw, though a couple only give information without any extras. It’s certainly not frequency because I believe, writing by myself, I write as frequently, or moreso, as anyone else.

Then what it has to be is the cross promotion part. In other words, I, and by extension the rest of you, have to try to get people to talk more about you on their blogs. We all have to get better at linking to other people, and using what someone else has written as inspiration for us to have something new to write about from time to time, while giving those people a link and a mention when you can. In case you’re wondering, I didn’t give any name recognition to the writer of this blog because all I could find was Michael. He’s violating one of those rules I picked up from Darren Rowse about having an About page and/or Contact page on your site so people know who you are and can contact you. It seems he’s marketing a book or training course he’s created, yet you can’t learn his last name until you buy it; that’s an odd way of branding if you ask me.

Do you have aspirations to be a top 50 blogger on someone’s list? I do! Let’s help each other get there. Or, if you don’t want to get there, then help me! 🙂

DeLonghi 1500 Watt Oil Filled Radiator Heater With 3 Variable Heat Settings


Digiprove sealCopyright secured by Digiprove © 2012 Mitch Mitchell