Category Archives: Marketing

Your Business Credibility

One of the best things about advertising and working online is that if something isn’t working, you can change it pretty easily. Testing can take some time, but it’s less expensive than printing $10,000 worth of material, mailing it out to thousands of people, getting nothing in return and having to do it all again.

Wikipedia - T-shirt
mikeedesign
via Compfight

One of the worst things about advertising and working online is when you get things so screwed up that you lose any business credibility you might have had. Sure, many times you’ll get another shot at making a go of things, but you’ll probably never get any of those people back that stopped by, disapproved of what you did, left and talked about it later on.

One Sunday last year I did a Google Hangout with my Hot Blog Tips crew on the topic of writing paid posts and blogging credibility, which I’m sharing below. It’s my position that if people do things that are unethical just to make money that eventually it will kill them and their business prospects. There are a lot of bloggers who write paid posts, or put up posts with someone else’s words, and say a lot of glowing stuff about something they’re not familiar with. Some will be promoting a product using an affiliate link that they know nothing about and writing something overly positive without knowing if it is or not.

When it comes to your business and advertising it online, I feel that what you don’t want to do is say you can do things that you can’t do. At the same time, overstating your capabilities doesn’t do you many favors either. I remember having a conversation with someone a couple of years ago where he said that if you’re asked if you can do something or provide something you always answer “yes”, then you go out and find the person who can really do it. To me, it might be true that you can find someone who can do the work, but if you don’t know that person and they do the work badly, you’re the one who’s going to suffer.

There’s nothing wrong with self promotion. There’s really nothing wrong with a bit of hyperbole, although if you say you’re the #1 whatever in your market I tend to believe you’d better be ready to prove it by showing me something, since I might not even allow you to work with me unless I get testimonials. These days people are more savvy than ever, and they can check everything online. Try to fool someone and it will come back at you eventually. Nothing disappears online; remember that.

By the way, you need to know that if you happen to use words that aren’t your own, sent to you by a marketer that they believe will help you sell their product, that it’s a violation of FCC rules and it could result in both fines and losing your domain; just thought I’d mention that.

Check out the video below, as it addresses this topic with a few more ideas on the subject than just mine:


 

Freedom Of Speech And Controversy On Your Business Blog

In the past I briefly talked about the controversy surrounding Chik-Fil-A. I’ve talked about controversy and having to deal with it often. I figured this was as good a time as any to talk about freedom of speech and controversy as it pertains to business blogs as opposed to general blogging.

Pitbull or Victim?
cobalt123 via Compfight

When businesses are thinking about being controversial, they shouldn’t be thinking about being controversial on social issues such as politics or religion. Those types of things can take away from the reason you created the blog and your business as well.

Unless those issues are what your blog is about, it’s best to stay away from them; at least on your business blog. If you feel the need to express your opinion about other things, it’s best to create a personal blog, whether you use your real name or not, and go that route.

However, negating the benefits of going against the grain, which is what controversy is all about, as it pertains to your business, means you’ve giving up an opportunity to stand out from the crowd. For instance, on this blog, I’ve taken some contrary views to the norm as it pertains to backlinks. All that does is set me apart from others who do some of the same type of work I do and starts a discussion point. In a way, it also establishes me as a free thinker, someone who sees things from a different perspective, and potentially helps me get clients who have some thoughts that lean my way.

Using another example, let’s say that I do kitchen remodeling. Most people in that industry recommend granite counter tops because they’re sturdy and pretty, and they come in multiple colors. If I wanted to be like the majority, I’d also advocate granite counter tops.

However, I’ve seen a few people that advocate slate counter tops, saying they’re also sturdy, easier to clean, won’t stain and that you can even cut on them without worrying that you’re going to cut them up. So, maybe someone else starts writing about the benefits of using slate instead. It goes against the norm, but you can bet that someone out there doesn’t like granite and likes reading something where an expert in the field has a much different opinion. And let’s face it, even those that advocate using granite can’t say slate is horrible, even if it wouldn’t be their first option.

Now, I don’t know whether slate is popular or not; I’m just using this as an example of how it might be controversial within the remodeling industry because everyone else goes in a different direction. As long as it’s related to business, controversy could end up being a good thing. Now, if you were advocating paper counter tops, that wouldn’t be controversial; it would be crazy, and you’ll never work. So you have to pick your options based on your own business.

Final point. Freedom of speech means that everyone can say anything they want to, no matter what or where it is. It also means that others can disagree with you however and wherever they feel as well. Hopefully it only stays at a verbal level but that’s the thing about some controversial topics. You’re probably never going to have two social media consultants coming to blows over whether Twitter is better than Facebook, but social issues are a much different animal. That’s why it’s best to avoid those topics where your business is concerned.

So, have you started blogging yet? Come on, be controversial, say something!
 

Are You A Lazy Networker Or Marketer?

Some of you know I own a blog about financial stuff. Some of you also know I used to accept guest posts on that blog, but ended it last December after being bothered by the types of requests I was getting, the lousy editing and, well, just the time it was taking away from doing other stuff.

Portrait of a Traveller
Dick Vos via Compfight

Even though I still get those requests, I can easily deflect them. However, if the offers are good, I still entertain letters about advertising, although so far I haven’t found any of them to be up my alley. I’m just not going to allow links or banner ads to any businesses or companies that aren’t aligned with finance on that site; that’s the smart way to do business right?

One type of email I get, that most people get, is the form letter. You know it, where you see the same language all the time, the lies about how they’re impressed with your site, yada yada.

One rule I’ve always had, even with the guest posts, is if my name isn’t in the email I ignore it and move on. When I was accepting guest posts, if I got a second email I’d write back quickly informing them that they hadn’t read the guest posting policy; yup, I had one of those, fairly extensive. Nowadays I’ll ignore that second email and move on with life.

Well, the other day I got a third email from someone. However, in both the second email and the third, instead of writing something new, and still not having my name anywhere in it, the emails said “contacting you again; see message below.”

Since I got a third email from the guy, I decided to write him back. This is what I wrote:

Greetings,

I’m responding to this email because it seems ignoring it hasn’t taught anything.

Yes, I saw the other emails. Why have I ignored them? Because every single email is proof that you or nobody else who works with you has ever visited my website. If you had you’ve have seen that I have a name, I have an about page and I have an advertising policy.

Frankly, it’s always been my assumption that if people who say they want to work for me show that they’re too lazy to look at anything on the site that I don’t trust them to keep their word on anything they have to say, thus I’m not working with them. I’m only writing you because you’ve sent this more than once.

If you’re actually representing the company you state you are, you’re doing it poorly. Maybe you’ll treat your job and give the people you hope to work with a bit more respect after this email. In any case, at this juncture I’m not interested. I wish you well as you pursue your career, hopefully with a bit more circumspection on how to contact potential customers and partners.

Was that too harsh? I didn’t think so, and I actually felt it was a good lesson that might help make this guy a little bit better at what he does and how he works.

Y’all know I’m an independent consultant in health care. Because I can’t call all the hospitals within a 7-state radius all that often I have a set of marketing letters to help introduce myself to the people I need to talk to.

Pushkar, chai wallah (tea vendor)
Arian Zwegers
via Compfight

What I have done is researched every hospital I wanted to send something to and found the names of the people in the position, as well as the actual title they hold, and that goes on the letters I send out; almost never email. I do that because I know if a letter is a bit more personal there’s a better chance it’ll at least be opened, and hopefully read. I also try to mention something about the hospital that I’ve learned that might flatter them in some fashion, such as acknowledging a new service they have or an award they’ve recently won.

Sometimes you get a name wrong because, in health care, people move around pretty fast. But that’s not a big deal because you’ll get the correct name when you follow up by phone. And that’s interesting because at least someone will talk to you, maybe not your intended target, if you have a name.

It’s just lazy marketing if you don’t try to find out someone’s name, or if you haven’t even looked at the website or blog of a person or business to see if maybe the information you’re looking for is there already.

Add this to the process of networking, where you reach out to someone without even attempting to know something about them. At many networking events I go to people only talk about themselves, and are pushing their business card at you before they’ve even told you their name. Sometimes I don’t even reciprocate by giving my card out because I know this is someone who could care less about me. Who wants to spend money, or sometimes even make money, working with someone who doesn’t care about you in the least?

Am I in the wrong here? Am I not being forgiving enough to those who obviously don’t know any better? Or do you see where I’m going, what I’m saying, and possibly agree? Let me know, and thanks for reading.
 

Liking Your Own Stuff

As many of you know, I’ve been making YouTube videos for a couple of years now. I’ve had a few that have done really well, but some haven’t quite gotten the type of traction I’d hope they would get.


who wouldn’t like this!

There’s always this question about how to promote videos, or blog posts, or things one posts on Facebook. The thing I see happening most often, and I see it on YouTube more than anyplace else, is “liking” one’s own video.

The thing about liking a video on YouTube is that, for most people, it automatically shows up on both the person’s YouTube channel who likes it and on Google Plus, since Google owns them. If you have lots of people following you it’s another way to reach many of them who might not immediately go to your page when you post something, and if you have few people it gives you another opportunity to spread the message that you have a new video.

I remember having a conversation with someone a couple of years ago about this practice, only we were talking about blog posts. She said that whenever she wrote one she shared it everywhere, including Facebook, and then if she could “like” it she would because it would not only help spread the message but, in her opinion, if you didn’t show you liked your own stuff why should anyone else like it.

My response was that it seemed narcissistic and looked kind of goofy, especially if you ended up being the only one liking your own stuff. However, she pointed out to me that whenever we created a new page or group on Facebook that we had to like it, otherwise we couldn’t follow it easily. She was right on that front… but I still have problems with it.

I believe in marketing. I believe in selling. I believe that there are many opportunities to do both, and that probably most of us are bad at these things. I’m the guy who did a video telling people that the ultimate secret to success is selling. So it’s not that I’m against any of that stuff.

I just personally have a problem with trying to tell everyone that I think everything I put out is great. Truthfully, I don’t think everything I write here is great. I don’t think all my videos are great. Pretty good most of the time… yeah. Are some things great in my mind? Yeah. 🙂

With that said, if I click on everything I write or record and tell the world that I think I’m great… am I lying, promoting, bragging… what?

Once again, this is something I don’t have the answer to. Maybe I’m the only one with this issue; I’m not sure. So, on a relatively short post for once, I’m asking you, the blogging public, what you think about liking your own stuff in public. I’m not saying sharing now… I mean visually liking your own stuff.

This should be interesting; I can’t wait to see what y’all come up with. And, as a special treat, how about one of those “great” videos of mine, on the topic of influence? Go ahead, I’ll wait… 😉
 


http://youtu.be/mH02Z4OQxng

 

Is Affiliate Marketing Dead?

In my last post talking about Commission Junction & my problems with them, I left off by saying there is a question about affiliate marketing in general, and the title above is that question.

IMG_4608
Frances Hui via Compfight

Let’s look at this thing from the big picture perspective. How many ways are there to make money online? A bunch of ways truthfully, as I shared in this post years ago talking about how Lynn Terry does it and then talking about how one can legitimately make money blogging, saying it wasn’t how you were thinking.

I’ve said that over the years the one thing that’s made me any real money has been Adsense, and not on this blog but most of it on one of my other websites. I’ve made very little money via affiliate marketing, no matter who it is, and I did a six part series in 2011 talking about all the affiliate programs I’m connected with and how much (little) money I made from them all over the years if you want to check that out.

Frankly, the effort isn’t really worth it anymore, but I’m wondering if it’s ever been worth it. True, there are some people who make a lot of money online via their blogs and affiliate programs, but let’s think about a couple of things here.

One, how many of those affiliate programs are the same types of things we have?

Two, how many of those folks are getting paid a much higher rate than most people will get, mainly because of their associations?

Three, for that matter, how many of these folks make a lot of money by promoting each other’s programs and products as opposed to going the route that the overwhelming majority of us go?

Before I go on, let me state this for the record. I never begrudge anyone for making money or for figuring out how to make money. Unless they do it in an unethical way, I figure people are entitled to whatever money they make or whatever money someone is willing to pay them, even if I may not like them (for who they are, not for making money). Can we learn lessons from these folks? Absolutely, as long as we look at the right thing.

In this instance I’m going to use one of my buddy Brian’s favorite people, a guy named Pat Flynn, who publishes his monthly income report each month. This guy’s raking it in; there’s no disputing that. He’s working it like a pro; great for him. But let’s look at only his affiliate programs for a moment.

He shows that he made more than $38,000 in November for his affiliate programs; that’s fantastic. He made around $23,000 of that via BlueHost, and he made it via his YouTube channel talking about how to create a blog using them. YouTube is the way a lot more people are making money these days, and he’s a charismatic guy, so talking about it in a video and getting lots of visitors to it would sell a lot of product.

drinks machine via Compfight

He made more than $3,600 via a program called Long Tail Pro, something I’ve never heard of, but it’s an independent program that he helps promote. Another $2,700 via LeadPages, $2,100 for the Thesis theme, $2,000 for Market Samurai and $1,400 for Aweber, and then lesser amounts for a lot of other things; I’m only talking affiliate programs here.

What isn’t he doing? He’s not using things like Commission Junction, Clickbank, LinkShare, Bidvertiser, on and on and on. As a matter of fact, most of the things he’s marketing other than BlueHost aren’t the types of things most of us probably think about when we’re thinking affiliate marketing.

I thought about pulling someone else’s monthly income report, decided I didn’t want to embarrass anyone, and instead decided to share one of my old income report from September 2010, before I stopped doing them, as a point of comparison. This was the most money I ever made in one month, $562, and that was because I sold one of my websites. Without that it would have been $262, and though I made more money than that later on, it was always Adsense, not because of affiliate marketing. I’m betting that many of you would love to make $200 a month, and that’s not all bad, but can any of us live off it?

I ask the question “is affiliate marketing dead” not because no one makes money off it, but after so many years and so many more people who have tried it and not made a livable income off it, which outnumbers those who do make a living off it 99.8% to .2% (and I think that’s generous), if it worth the effort to continue trying to make money off a model that, for most of us, is not only inefficient and cumbersome but we can’t even trust that they’re giving us the real stats, let alone will pay us? I add this as I just received my one and only payment from Amazon a couple of weeks ago for… 50 cents! Had them for 4 years and I made 50 cents; that’s a darn shame! lol

What’s your thought on this? I know some will think (even if you don’t say it here) that you’re going to be the one who breaks the mold & makes all the money. Oh really? By blogging? By lots of squeeze pages of products that everyone else is already marketing? I’m doubting it but I could be wrong; y’all let me know.

Hey, someone had to ask right? 🙂