Category Archives: Blogging

The Know-It-All Discussion

There was a post on the blog Search Engine Journal titled Get Rid Of Villains In Social Media Infographic that had this really large image based on an article written by another guy named Todd Helm, of the same blog, titled 8 Villains Of Social Media. It was an interesting take on the type of people who basically irritate most of us because they’re not really trying to be social, but trying to get on our nerves. What he did was identify types, then write his suggestions for how to handle these folks.

I don’t want to list all 8 types, because I think you might enjoy reading the article, and there’s some humor there as well, but I did want to take on one of the types because, oddly enough, I wrote about the type in my book on management and leadership, Embrace The Lead, which you see over there to the left.

That one type is called the know-it-all, and Helm states this:

The Know-it-all rarely comments unless it’s to disagree with or correct the content producer or another user’s comment. They’re generally great fact checkers and revel in correcting a specific fact, but would rather argue about opinions. They also love to point out grammatical errors.”

In my book, I wrote this:

…this person, unfortunately, is usually one of your worst nightmares rather than your biggest helper. If they don’t really know it all, it doesn’t stop them from telling you that they fully understand when they don’t. They’re also the first ones to try to help someone else understand how to do something, and invariably it’s incorrect because they didn’t fully understand it themselves. Of course there’s the know-it-all who really does know a large bit of it, and they want to take every opportunity to show people that they indeed know it all, to the point that they end up taking over and intimidating other employees. Know-it-all’s also are always interrupting you; they can destroy the flow of a meeting if not handled properly.”

So, we have a minor disagreements in how know-it-all’s act, because I’ve never known a know-it-all who isn’t always sharing an opinion or trying to correct someone, even if they’re wrong. As a matter of fact, I have someone in mind right now that I did a consulting assignment with, who would throw out all these “facts” that often I had to counter, and when I’d counter them he’d change up and say something like “oh, I was talking about _____, but you’re right, in that instance you’d do what you said to do.” Please! lol

Then Helm gave this thought to beating a know-it-all:

Strong (yet modest) arguments. It’s nearly impossible to change the mind of the Know-it-all. Your best bet is to respond to them with rational arguments that present a strong case in a modest tone. Let their arrogance and opinionated argument work against them making you look like the rational, impartial one to everyone else.”

That’s not bad, but as a point of comparison I wrote this:

There are a few ways to deal with this type of individual, but the best is to let them have their say, regardless of the situation; at least initially. If they’re the type that’s always wrong, your employees will see this person for what they are and recognize that they’re not as smart as they feel they are. At some point they won’t waste their time going to this person for assistance. Also, this gives you a great opportunity to correct them in a group setting in such a manner that they won’t see it as your trying to show them up, unless you intend to do that, and people will generally benefit because some of them had probably thought along the same lines themselves, but were going to stay silent.”

I actually wrote a lot more than that, but this is enough for comparison’s sake. In this case, we kind of agree on the strategy of letting them hang themselves in spouting information that’s incorrect and then telling everyone what the truth really is. Sure, they might come back for a second round, but most people are rational enough to see when a know-it-all is scrambling to save some of their self respect.

Of course, I do acknowledge that Helm and I are writing for different audiences here, since he’s writing to blogging folks and I’m writing to managers, but the concept is still the same overall. I’m not going to lie; I’d love being a know-it-all. I just know that I don’t know it all, and sometimes these days I feel like I’ve forgotten more than I used to know; scary. But the one thing I hope separates me from a true know-it-all is that, except for this blog, I don’t have the yearn to show it off all the time. Sure, there are times when I’ve gotten what my wife says is a little bit mean spirited and crushed someone who irked me, but in general I like to think that, unless it’s an egregious error, I’ll let stuff slide (of course, Sire’s going to come back and say I’m always pointing out errors on his blog, but he does it for me as well).

What are your thoughts on know-it-all’s in general? And please, make sure you check out both the infographic and Helm’s post as well.

Trivial Pursuit Bet You Know It Edition

Trivial Pursuit – Bet You Know It Edition


5 More Things To Know About Your WordPress Admin Area

About 3 weeks ago I wrote a post titled 5 Areas You Should Know More About In Your WordPress Admin Area. Some folks who commented said they’d love to know more. I don’t always do an “ask and you shall receive” type of post, but in this case I’m making an exception, so here’s 5 more things to talk to you about.

1. Screen Options. At the top right of every admin page, there’s something that’s called Screen Options. If you click on it, every box you see on that particular page will have a check mark in it. There might be some unchecked you want, and you might see some that you decide you don’t need to see anymore. This is another way to help customize everything, and if you’re someone using All In One SEO and you’ve done the latest upgrade you’ve probably noticed how it’s added some columns to your Posts admin page, and thus things are looking screwy. Going into Screen Options allows you to get rid of some of those things you probably don’t care about.

2. Permalinks. Unless you’re pretty savvy, you probably have the date contained within your link right now. That’s not a drastic problem, but it’s killing your SEO and making your link sometimes 8 characters longer than it has to be. If you look at it, you’ll see 5 options for changing how your link will look. I suggest going to the last option which has nothing there, then typing this in (or just copy it from this post): /%postname%/. What this does is puts your title in the link all by itself, with each word separated by a dash. Take a look at my link and you’ll see it there. Now, this won’t go back and fix any of your previous posts, but if you want to do that I suggest a plugin called Permalinks Migration Plugin. It works great, but then you’ll have to remember to go back through all your posts and in any of them where you linked internally you’ll have to manually change those links, otherwise they won’t work for your visitors.

3. Widgets. Almost anything you see in your sidebar that you didn’t actually go in and create is probably a widget. You have the ability to add, remove, or move these widgets around so that you can customize the look of your blog.

To get there, first click on Appearance, then click on Widgets. Once there, look to the far right. You’ll either have one sidebar option or more than one, depending on how many columns your blog has and how old it is. Click on the arrow next to the sidebar and you’ll see a list, if you have any widgets, of what’s in there. To the left you’ll see a bunch of other widgets that you can add to your sidebar. At the bottom you may or may not see some widgets. Anything not already in play can be pulled back in; all you have to do is click on the top bar, hold it with your mouse, and move it wherever you want it to go.

The Text widgets all need some kind of customization, because they’re empty. This is where you’d pop in code for things you might want to see, such as affiliate banners or books like I have or other such fun things like images. For all the other widgets, there might be some minor customization you can do before saving the widget. For instance, if you add the Archives widget, you’re given 2 options and a chance to rename it.

4. Categories. If you’re writing on a general topic but there are different issues involved, you wouldn’t hurt yourself to add categories to your posts. Oftentimes your blog will start ranking well on search engines because you end up having a lot of posts in certain specific categories that you’ve defined up front, and it gives you something easy to do internal links to from time to time. You can do it one of two ways. You can add a different category every time you create a new post, or you can go to Categories and put some in there ahead of time. This is also where you can delete categories if you’d like.

To get to Categories, click on Posts, then Categories. You’ll see on the left is where you create a category, and on the right is a list of categories. If you’ve never created any thing all you’ll have is probably Uncategorized; that’s terrible for your SEO, so I hope no one has kept that. Put in your category name in the first spot. Where it says “slug”, just ignore that. I have no idea how that could help anyone unless you have a very long category and want to shorten it, but that wouldn’t help your SEO all that much most of the time so just leave it be. The next thing is Parent, and I leave that alone, but you don’t have to. For instance, if you were writing about Roses you might decide to then add categories such as red roses, pink roses, blue roses, planting roses, growing roses, etc. Or you could just always select the general category of roses, which is what I do. That is, on something else, not roses. lol Hit Add Category and it will show up on the right.

5. Media. I’m not sure why they didn’t just call it Images, since all you’ll see in there are images. Media is every image you’ve ever put into a blog post. The only thing you might ever really want to use this for is if you want to change the written information about the image, or delete an image without having to go back to the post. If you click on Edit you’ll see the choices of information you can modify, including the title of the image. All of these choices are the same as if you were adding images by using the little box above the area where you write your content.

And there you go. If these 10 things don’t help make you more knowledgeable about your admin area, I don’t know what will. Happy reading!


Everything for the Fan

4 Reasons To Have A Gravatar

Two years ago I wrote on this blog about how to get a gravatar. Now I’m going to give you 4 reasons why you should have a gravatar. But before I do, quickly let me tell you what a gravatar is. A gravatar is that image that you see next to some people’s comments or posts. That’s it; nothing overly difficult. And now, the why’s:

1. A gravatar lets people know who you are in some fashion. Whether you write posts on your own blog or post comments on other blogs, a gravatar will be associated with your email address, which is required for any blog you comment on, and of course when you set up your blog you probably set it up with a specific email address as well. The gravatar is set up with the email address, and thus people know it’s you. Yeah, at times it can be faked, but it’s rare.

2. You can use either a picture of yourself, your business logo, or anything else. Overall no one really cares, but of course there are reasons why you might want to select one thing or another. For instance, I use my image because I’m an independent consultant, and thus my face is kind of my brand as opposed to either logo I have on my two main business websites. Some people like to use logos for themselves instead, like Dennis, and I assume it’s because he’s trying to brand his internet businesses (that plus I keep assuming he’s funny looking; yeah, I’m ashamed of myself! lol). Others select something they like, such as animals or flowers or some other such thing, mainly because they’re not worried about doing anything in a business fashion online.

3. You can set up a different gravatar for every email you have if you’d like. I have 3 different blogs, so I have 3 different gravatars. If I advertised my businesses more often when I commented on blogs I’d probably have more gravatars. This could help folks decide if they want one gravatar for their business and one for their personal use.

4. You just seem more legitimate than you do without one. Remember what I was saying about URL’s? When people see your gravatar, and they’re used to you, they’re more comfortable with you and they know you’re legit and trustworthy. Having said that, Sire and I have learned that some scammers have learned how to scrape your identity, but it’s easy enough to know when you see something from someone you’re used to that just doesn’t look right. It definitely helps if you have a common name to separate you from someone else.

And there you are. You folks who don’t have one, think about getting one, whether you do a lot of online stuff or not. Ultimately it gives you a lot of credibility.

Slide and Negative Scanner







Four Reasons To Put A URL In When Commenting On Blogs

I’ve noticed that sometimes people don’t put urls (web addresses) in when they make comments. Almost everyone has either a website or a blog somewhere that they could link to, so it would seem like the natural thing to do. It’s not a required field, though, so many people don’t even think about it. So, I figured it was time to give people some reasons why it’s a good idea, and I’m going with four.


by Beth Kanter

1. You get a backlink to your blog. If you know SEO you get this concept. If you don’t, the idea of a backlink to your blog is that sites such as Google try to determine how much of an authority your site is online, and one of the criteria is how many backlinks you have going to your site. The more the merrier, as long as they’re somewhat related to what you do, but even if they’re not backlinks can only help. And supposedly they help more when you’re getting a link from another site and not having to link back; that part doesn’t matter to me, just take the link. By the way, this is why there’s so much comment spam, because these weasels are hoping to find those blogs that don’t monitor their comment spam so their sites can grow in prominence; and you thought it was so you’d buy Viagra from them. lol

2. People might click on your link and check out your site or blog. If people like your comment, sometimes they feel compelled to check you out. And none of us are on the internet so we can hide from others, right?

3. If you blog, CommentLuv will be your friend. If you put a link in and you have a blog, you’ll notice that on blogs that have that little heart on them that you see below, it will pop up your latest blog post. That’s from a site called CommentLuv, and it’s there to help people get their content noticed while they’re participating on another blog. Go to their site and register, and suddenly you have the ability to pick from your last 10 blog posts to decide which one you want to highlight. This works great if you comment more than once on someone else’s blog, or if there’s a specific older post you want to highlight.

4. It verifies you’re not a troll. Spam is one thing; trolls are another. Trolls are people who post without any real identifying information. If your blog doesn’t require an email address,then people can post anonymously, and that means they don’t always have to show the proper respect your blog deserves. They can go after you or other people and don’t care whose feelings are hurt. When I was dealing with trolls on one particular post earlier this year regarding Akismet a bunch of them came to the blog and posted these really long and threatening messages, which of course I could care less about. None of them left a url, and all the email addresses were fake. They just wanted to rant, and they wanted to hide. I just deleted them all, which was easy for me to do. If you have the appearance of having something to hide, people don’t always trust the comment. I at least give the benefit of the doubt, but not everyone will.

And there you are. Any questions, comments, please share.

Plantronics CS50 Wireless Office Earset






How To File A DMCA Notice

It seems that I’ve had to become practiced in the art of filing DMCA notices against people who are stealing my content. DMCA stands for Digital Millennium Copyright Act, and it was created to protect online content. Of course it wasn’t for those of us who blog specifically, but what you’ll find is that most hosting companies won’t do anything about a complaint of yours unless you put it into a specific form which is laid out in the Act.

I have seen where some other sites recommend going after a person through the pocket book, aka filing one with Google to get their Adsense accounts removed. However, even doing that the content stays on the site. I’d rather it not be there at all.

There’s a step by step process of information you need to file with the host. The best way I know how to figure out who the host might be is to go to GoDaddy, put the name of the domain in the name search, then when it comes up saying someone already has it there’s this link that will let you go find out who the person is. Look to the nameservers near the bottom and that will tell you. I did find there was one strange one, “domaincontrol.com”, and it turns out that means the account is hosted on GoDaddy’s servers; interesting. There’s always the possibility that someone has paid to remove most of that information, but I believe the nameservers are always there; I’ll have to confirm that.

Before you go right into the DMCA notice, you should send at least one email to the offender to give them a chance to do the right thing. I hate to say this, but so far I’ve only had one person willing to do the right thing before I had to take the next step; shame. So here you go, the steps as listed in the law, and an explanation if needed.

(i) A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

This is where you put your name.

(ii) Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.

This is where you put your original link that the material was stolen from.

(iii) Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material.

This is where you put the link where your stolen material is showing.

(iv) Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted.

This is all your contact information, including address and phone number and I also add the link to my domain name. One host sent me something back saying they had to have the ability to call me, which is why I know you have to add your phone number.

(v) A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.

This is where you basically write an oath of some kind saying that you know it’s your material that someone stole. Here’s what I have for mine: “Not only do I have a good faith belief, I know it is stolen content from my site, as I was the author of the post and am the owner of the blog it was taken from.”

(vi) A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

This is where you write an oath of, well, honesty that you are who you say you are and fully take notice that you’re reporting someone stealing your content. Here’s mine once again: “I affirm that this statement is accurate to the best of my ability, and the proof is that all the other content on the site is stolen and scraped as well. Since I’m the complaining party, I am authorized to act on my own behalf.”

And there you go. That’s all you need, and you can send that to the contact information you find on the host’s site. Now, the same people who made me put a phone number on it also said they only accepted DMCA notices via fax; weasels. Luckily, there are a number of online sites that will let you send a free fax as long as it’s not longer than 2 pages.