Category Archives: Social Media

Are You An Online Troll?

There’s a guy I know who’s not necessarily a bad guy. Matter of fact he’s a pretty good guy. Loves his wife and son, treats his friends pretty well, and has a pretty good sense of humor as well.

Troll
Marcos Telias Barra via Compfight

And he’s a troll. He’d probably argue with me on this one but I’m going to state the case. He has a Twitter account not using his own name. That’s not a big deal overall.

He also uses an image that’s not his face but someone else’s face. That’s a bit bad because it reminds me of those dating sites where most of the time people aren’t using pictures of themselves, or are using pictures of themselves when they were 100 pounds lighter and 10 years younger.

With his Twitter account however, every once in awhile he decides to crash Twitter chats and says stupid stuff just to be annoying. He does this because he doesn’t like the concept of Twitter chats and thus feels its his right to say whatever he wants to, which is always something rude and off-topic, and on purpose.

That makes him a troll. It’s no different than someone showing up on a blog with a fake name and fake avatar and deciding they want to be stupid just because they can. It’s one reason why I will delete a comment in a heartbeat without worry about protecting anyone’s first amendment rights, which they don’t have, because it’s my space and I’m paying for it.

Are you an online troll? It’s an interesting question because though I gave you one scenario above, it can apply to multiple similar scenarios. I’ve talked about the trolls that write comments on news sites. Child bullies who pick on people in their Facebook groups are trolls, even if you get to know their names. For that matter an overwhelming number of comments on YouTube videos are from trolls. And, oddly enough, I have another friend who, on some of my serious posts on Facebook, will throw in a rude line trying to be funny, and in a way that makes him a troll.

What makes you a troll outside of the things I mentioned above? If every website you go to or every blog you comment on leads you to leave a rude comment, whether it’s on topic or not, you’re probably a troll. If you never have anything nice to say about anyone you’re a troll.

There are many people who live off that sort of thing. Trust me, you’ve never seen that behavior around here for long because I’m not putting up with it. But I thought about myself and wondered if I could be considered by anyone as being a troll. After all, I’m not necessarily always saying nice things when I visit blog posts I disagree with. And on Facebook, if you show any kind of insensitivity towards someone else, I’m probably coming after you.

Does that make me a troll? Nope, not one bit. I don’t go out of my way looking for trouble; I actually let a lot of stuff that irritates me pass. I set up a filter on Facebook to block a lot of stuff that used to get me riled up. I comment on a lot of blogs and talk to a lot of people on Twitter and Facebook. And for the most part I think I’m pretty nice.

Can you say the same thing? Can you say the same thing about people you know and their online behavior? And how do you feel about it?
 

Do Other People Know Who You Are On Social Media?

This might seem like a strange question, but it’s an important one; do people know who you are in all the social media circles you’re in? If you think it’s a strange question I’ll explain why it’s not.


Raquel & Me

Back in March 2011 I wrote a post here titled Why I’m Now Mitch Mitchell. In that post, I basically talked about changing my name in this blog from just Mitch to my full name. Sure, I still compete with the guy who was the drummer for Jimi Hendrix and a particular reporter in Dallas – Fort Worth, but I’m being found. It also worked out well for me, as you saw in my post about Google Authorship.

On every site I go to, that’s the name I use. I link back to my site, as many as possible in as many places as possible. I usually have some kind of bio filled in so people can see what it is I do in all these different circles. My intention, as I’ve stated often, is to grow my influence, as I believe that’s one way to increase income possibilities since I provide services more than products. I’m all over the place online; people might not always remember my name but I know I’m being seen. I can say that because it seems I’m #19 on the list of leaders talking about leadership. Not bad, eh? 🙂

What’s got me talking about this subject then? A few days ago I came across someone I’m connected with on Twitter who I talked to once on a Twitter chat. I decided to see if I could find out more about her. The only link she had on her Twitter page was to one of those About.me sites.

I’m not necessarily a fan of those sites, although I can see the possibilities. It actually gives people a chance to list all the places where they can be found on social media as well as having a bio page where people can learn something about them. It saves on the cost of having to have a website, and if used properly it could work wonders.

However, most people aren’t using it all that well. Some have only an email address on there; how helpful is that? Some might have only a few words here and there; once again, not all that helpful.

In her case she actually has a lot of words on the page. And they tell a lot about her. Only none of it means anything. For instance, favorite colors, favorite flavors of ice cream, what makes you smile… okay, in the context of a blog post that might be interesting, but on an About.me page what is that telling anyone? She does mention where she works; that’s something. But you’d be hard pressed to find her on the website that she links to; once again, tells us nothing.

She has multiple social media pages also; now we’re getting somewhere. Uhhh, nope. Has a blog but no blog posts. Has a Pinterest page but no words and nothing about her at all. Had an Instagram page but, once again, no words and all the Instagram pictures have been moved to her About.me page; pretty young lady but no information. Has accounts in at least 6 other social media sites, but no information on any of them.

You might remember when I took a position on my post regarding whether to follow people as a social media strategy and having no other purpose was worth anyone’s time. I ask the same question here; what’s the point of being on social media sites if you’re not going to participate on any of them? It’s even hard to say you’re wasting your time because you’re not doing anything with them; it’s more that you’re wasting everyone else’s time because you link to these things but none of them mean anything.

She’s not alone by the way. I had the same lament in looking at many of the accounts on Empire Avenue, where people link to blogs they haven’t written in 3 years and other sites that are empty and vacuous because there’s nothing there.

What is the purpose of this type of thing? Any of you doing this, and if so what’s your strategic purpose? What do you think of this type of thing in general?
 

Google Authorship – Pretty Cool!

Last week on our Hot Blog Tips newsletter, Brian Hawkins talked a little bit about the new Google Authorship program and how, with a Google Plus account, you can how have your image show up next to your content in Google search, along with some other cool stuff. I wanted to show you what some of it look like and just how cool it really is.

First, check out the image below:

That’s what comes up on Google when someone is lucky enough (lol) to put in a search term that brings up my blog, in this case my business blog. You notice how it not only brought up the post along with my image, but it brought up more links from my site highlighting the same post in different ways. It also brought up some of the other posts that I linked to, but I didn’t want the image to go on and on. Truthfully, this is really cool, and to make sure it wasn’t a fluke because I was signed in on my Firefox browser I pulled up the same search terms on 3 other browsers on my computer and the same thing came up, with my picture, in the same order. Trust me, that’s pretty cool.

There’s the thing though. Because I have to many different blogs I wondered if it would pull up my picture for those blogs as well under my name. Below is one of the topics for this blog:

I posted the same link on Google Plus some days later and this comes up:

I’m not mad at that. But there’s one more thing that I thought was pretty cool. By having that Google Plus account, it also accessed my YouTube channel and pulled this up for one of my more recent videos:

I don’t know about you but I’m uber impressed and think this is the coolest thing. Two of my other blogs have images as well, and only my local blog won’t show the images. Why?

The only way G+ will do this is if you’ve verified the email addresses associated with those blogs. I have all the email addresses on my G+ profile except that one because I didn’t create a separate email address for it, using my personal email address that I subscribe to newsletters and the like instead. I don’t want that one out into the public so it only comes up if I have to write someone from that blog, which to date I never have. But I can live with that.

In our never ending quest to be better known, I have to say this works great for me, and the thing is that if someone just put in my name and a topic I might be associated with, it works out as well, as the example below shows what came up when I typed Mitch Mitchell Leadership, no quotation marks:

It listed a bunch more articles as well because, well, I have written lots of articles on leadership on my business blog.

Anyway, I wanted to share that with you in case you want to think about doing it for yourself. By the way, if you’re wondering why Google looks like this for me, check out an old blog post I wrote about Stylish.
 

They Like Me, They… What?

Those of you who have read this blog for awhile know that one of the few games I play online is this game and page called Empire Avenue. It’s kind of a social media stock market game where you trade on each other rather than specific companies or products.

A little overtanned?
radioher via Compfight

One of its features is that you can leave what’s called “shout outs” to people to either thank them for buying your shares or respond to those who write you. As my stock price has gone up I’ve been getting a lot of responses, and I’ve been responding to a lot of people who have purchased my shares. I’m not as good at thanking people who buy my shares unfortunately, and I thought that maybe I needed to work on that.

I “thought” about it, that is. I was dismayed about a month ago when I learned that almost all of the messages I get are automated. I didn’t even know one could do that but it seems that I’m not really as popular or as well liked as I’d thought after all.

I probably should have noticed it earlier because it was the same response every single time, and I knew that, based on doing it once, the page will reject a message that it considers a duplicate if you’re writing it. So, it seems automation can get people around that.

It also explains why no one ever responded when I sent them a message back. I mean, if everything’s automated, why would they even have to consider responding back to anyone right?

About a month ago I talked about over automation and gave reasons why I don’t and won’t do it. On my Twitter profile I have a message that says if you add me and I follow you and then you auto-DM me I’ll unfollow you immediately, and I stick with that. These days almost everyone new I connect with on Twitter has connected with me first, and I’ve learned that many people are connecting with me via automation, looking for keywords in messages I post and therefore bypassing my profile entirely. It also probably explains why so many that connect with me disconnect with me, usually within a week. Hey, that’s their prerogative.

Here’s my point. Social media is called that because it’s supposed to be social. Over-automation basically makes social impersonal. Sure, there are lots of folks saying that we love getting greetings or thank you messages because they make us feel special. Think about it; how special do you feel when you get an automated email thanking you for leaving a comment on a blog without a response back to your comment with it? As a matter of fact, outside of getting confirmation that you either signed up for or left something, how often do you enjoy getting something automated anywhere?

Does someone actually like you if it’s not them telling you so? Do you care?
 

Following Others In Social Media As A Growth Strategy… Let’s Talk

I’d actually like this one to open up into a discussion of some sort because I’m wondering if someone can convince me that I might be wrong. Yeah, it’ll be hard to do I know, but if someone has other ways of thinking about it that make sense, I’m open to hearing it.

The Glamour Of British Summer
James Kendall via Compfight

About six weeks ago I wrote a post titled What Will You Do For More Followers, and I added a video to the mix. First, although I ended up getting probably the appropriate number of comments to views of the video, it’s only been viewed 22 times; come on people, I ain’t making these things because of my good looks! lol Go ahead, watch the video; I know it’s 10 minutes long so watch at least some of it, okay? Don’t make me beg.

Anyway, on Sherryl Petty’s blog Keep Up With The Web, she had a guest post almost a month ago where the writer’s topic was How To Grow Your Google+ Followers. One of his recommendations stirred something in me, which happens often. It was to follow people at random and try to follow people in your niche.

Me being me, I commented, and since I wrote it I’m going to quote a small part of it here:

I always end up asking myself this question whenever someone makes it a point in an article and now I’m going to ask you this… what’s the deal with following people in one’s niche? I mean, I know the expectation is that if you do this those people will get to know you and you’ll make connections with those people.

However, experiments have proven that most of the time people in your niche don’t want to connect with you because they’re worried you’ll take potential customers away from them. In the area of leadership, which I write a lot about on one of my blogs, I’ve found only one person who seems to not be threatened by my visiting his blog, as he visits mine often as well. The others… well, half the time they won’t even approve the comments, and other times they never respond, and don’t ever visit my blog.

Of course some of you remember my post talking about commenting on similarly niched blogs and how it seems to be a failed concept. However, this is something a bit different. The question here is in growing one’s connections on Google+, and you might as well add Twitter to this conversation because it’s almost the same recommendation I’ve seen on other blogs.

Here’s the question. How do you feel about following a lot of people with the intention of trying to get more people to follow you? Here’s my take on it, just to establish a baseline.

I think when you first get to a place such as G+ or Twitter, the first thing you do is look for people you already know that are there. That will help you at least get established to some degree. What I did after that when I first got on Twitter was see who they were connected to and if I knew any of those people, I followed them as well. It wasn’t until much later when I started following some people who were talking about things I was interested in, but I still can’t say 4 years later that I’ve gone out of my way to find people in any of my niches, if you will, that I follow, or went looking to follow.

When I got to G+ it was pretty much the same thing. I went looking for people I already knew first, which I knew a lot more people in 2011 than I did before, and few of them were local. Then things started to take off, but it was mainly people following me and my connecting with them later on. And the only niche, if you will, that I really have is that many of the people I’m connected with are bloggers. That’s it; they aren’t even mainly people in my fields of expertise, but bloggers in general.

So I have people I’m connected with, but the numbers are relatively small. As I received a request to connect with someone a few days ago on Twitter that is in one of my niches, someone with 75% fewer tweets than me but is following and has followers around 25,000, it got me wondering if, as I wondered before, are my social media standards too strict for what I’m trying to do? Yes, personally I’m very comfortable with doing things my way, but does business suffer in some fashion because I’m not “everywhere” for “everyone”?

And there’s the conundrum, and thus why I throw the question out there. I know some of you have fewer connections than I do, but some of you have way more as well. Hopefully this will be an interesting discussion, and I ask you to see what others have to say on this topic as well when you come to comment (I know you’re coming lol). I’m really interested in knowing your thoughts; someone go get Marcus Sheridan and tell him to get into this discussion as well (heck, while you’re at it, go get Chris Brogan, as I bet he’ll offer some great perspective also).