I have spent the better part of the last 24 hours trying to repair a friend’s computer. Actually, not quite a repair; seems he got a few viruses and malware on the computer while downloading shared music through Limewire. Suddenly he was getting all sorts of popups, then it wouldn’t let him open any programs except the one offered to fix everything; if you’re computer savvy you know where this one’s going.
Since it’s still on XP I went and pulled out trustly ol’ Combofix, which has never failed me in the past. And this time… it failed me! It wouldn’t load, consistently saying some file had crashed and asking if I wanted to send it to Microsoft for review. Sometimes I do that, sometimes I don’t, but this seemed somewhat suspicious. So I looked it up on my computer and found that if I’d clicked on it more malware and nasty stuff would have been allowed onto the computer; ick.
I went through a litany of things; after all, I had just cleaned and fixed this computer about 2 months ago. Nothing was working, including going through the registry trying to track down this one particular virus. There were some programs that said they’d fix it for a price, but I wasn’t having it, especially for someone else’s computer.
Finally, I decided it was time to go back to square one. Okay, maybe not quite square one, since I didn’t start with that, but it was time to go to the WABAC Machine for this particular computer; it was time for System Restore.
System Restore is a program on your computer that allows you to reset your computer to a time and place before you added something new to your computer. If you’d downloaded songs and the like it won’t touch those, but if you’d loaded any programs whatsoever it would eliminate anything you’d done that affected the registry since the last time your computer had a system restore point. There are some folks who recommend turning this off to speed up your computer performance but trust me, it’s worth a slight decrease in speed to keep this sucker open.
I opened the program and went back about 4 weeks, which I figured was a safe enough period of time where this computer was running better, and I loaded it. The sucker took almost 30 minutes, but that’s okay because I knew when it was done almost everything would be fine.
And I was right. When it had completed its task all his icons were back, his wallpaper was back, and I opened a few programs just to make sure they were back as well; they were. I could have said I was done at that point, but nope, it was time to add more stuff.
There was no antivirus on the sucker, so I downloaded and added AVG, which is not only free but looks for a few other things than just viruses. Then I added a firewall, Zone Alarm, which still works great on XP computers. I ran a full scan on his system and found some minor virus that must have been residing there some time ago, and got rid of that. Otherwise the computer was now totally clean and, after telling tons of things that he and his wife had starting up automatically and sitting in the background to beat it, loading much faster.
System Restore just might be your best friend; whew!