Tag Archives: smartphones

Google Really Is Everywhere!

As y’all know, I just got a new smartphone. On Thursday night my wife and I went to a training class on how to use the sucker. We learned a lot of stuff, but one thing in particular has finally convinced me that Google really is everywhere and pretty much owns us; yup, they really do.

To use my particular smartphone to its fullest capability one has to have a Google account. It turns out my wife has a Google email account, which I knew of but she’s never used it. I obviously have a Google account because of Adsense, but it turns out that according to Google I also have an email address, which I never knew because I never set up a Gmail account. They just up and gave me one; I still have no idea how to access it or if I should access it because I’m worried about what might be in there. lol

As I started to think about it I realized that I, and probably a lot of people, are already owned by or used by Google in some fashion. Let’s see how all of this works:

1. Gmail. Okay, that one’s pretty easy to understand.

2. Adsense & Adwords. Once again, pretty easy to understand.

3. Feedburner – many people don’t know that Google owns them as well. So, whenever you create a RSS feed through there you’re working with Google.

4. YouTube – yup, they own YouTube as well. As a matter of fact, I’m now wondering if, when I created my Google account, they gave me the YouTube username that I now “enjoy”, since I don’t ever remember signing up for it.

5. Google Apps – I don’t use any of these, but I know a lot of people do. I’ve read some shared documents that people have stored on Google, and I’m not sure but I think one has to have a Google account to view them, even if they didn’t have a Google account for anything else.

6. Google now has both a browser and its own operating system. And there are still tons of folks using both Google toolbar and Google desktop search; I’m a user of the latter.

7. Of course there’s Google itself, the search engine. I don’t know anyone who doesn’t pony up Google first, or at least at some point during their day if they’re on the computer.

There’s no despair as I write this, just acceptance. There’s also no fear; it seems that, based on the fact that I haven’t played any online poker at all since the government raid, that I’m not really missing it all that much, which means if something happened and Google decided to try to whip my behind I’d survive and find something else to do. Of course they’re not going to do that; who am I to them, other than the fact that they took my page rank away on this blog, as well as the possibility of having Adsense, which I never made any money from here anyway, and they’ve never responded to anything I’ve ever sent them.

I feel like I’m missing something; anyone know what it might be?

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Smartphone Madness

Last weekend I went with my wife to the local AT&T store to upgrade our phones. Our anniversary is today, but last Sunday was Mother’s Day and there was a special on phones across the board. We went in with no expectations except to exchange the phone that AT&T sent her as a replacement when we had problems with them late last year.

We got lucky as we walked into the store because there was only one person working there and no one else was in the store at the time. The guy spent a lot of time talking to us, and eventually we decided on getting a HTC Inspire 4G, which would be the first “new” phone we’ve ever bought. Every other phone we’ve bought had already been discontinued but had a great price. In this case because of the holiday they were offering the phones at $49.99 each. Sure, we had to go through that long process of setting it all up, but at the end of the day we went home with our first ever smartphones.

The problem? No bars in the house, and very few elsewhere most of the time. For all that AT&T touts themselves to be, over the course of the 11 years we’ve been in this house we’ve rarely had much access to service. With the previous phone I had, the Motorola Razr, at least I rarely had any of my text messages bouncing back. With the new phone, which I thought was supposed to be a major improvement, I couldn’t get a text message to leave the house half the time I tried; same with my wife. But we’ve had people come to the house using Verizon and being able to have total access and use their phones in any way possible.

Over the course of the first week I called AT&T customer service twice. The first time they supposedly sent out a signal booster to both of our phones; nothing happened. The second time the guy said I had to do a full system wipe of my phone, which would cause me to lose everything on it, but that it should work; it didn’t.

If you know nothing else about me know this; I’m kind of a loyal guy. I got my first cell phone in 1995 when the company was called Cellular One. They went through a couple of takeovers until AT&T got them a few years ago, and overall I never thought much about leaving them; it’s just not my style. However, this was the final straw, and it followed my wife not having any bars anywhere she went last Saturday when I was out of town, which left us unable to contact each other.

Last night we went back to the mall knowing we were going to switch from AT&T to Verizon. The picture you see above is the phone I have now. Actually, it’s almost the same phone I had before. This is an odd thing but both phones are from the same company, HTC, and when you look them up on Google they’ll appear as the same thing. But AT&T calls it the Inspire; Verizon calls it the Thunderbolt. And there are a few other changes as well. There was a $200 price difference for each phone, which was kind of irksome, but that’s because the Thunderbolt comes with a 32G SD card; sweet! It also comes with unlimited internet access, whereas the Inspire came with only 2GB; how does one measure how many GBs they’re using online anyway?

The Thunderbolt is slightly smaller, so all the accessories except for the carrying case are too big, and thus we have to get new stuff. The off/on buttons are on opposite sides of each other, as are the volume control buttons. But almost everything else is the exact same. I’m not sure why they do that but so be it. Oh yeah, the Thunderbolt also allows you to take pictures on both sides of the phone; yeah, I won’t be taking many pictures of myself, and y’all probably need to be happy about that.

As far as canceling the deal with AT&T? You get 30 days once you sign a new contract to cancel, and that’s a great thing. And for once, even though it was in the contract, this guy didn’t charge us for the restocking fee, which I think he just forgot about because he didn’t even ask why we wanted to cancel out. If we’d had the same guy we bought the phones from I think it would have been different.

As to the new people? Well, because of all the traffic, strange for a Monday night at this particular mall, we were actually there past closing time, but the two people there showed us a few things we could do with our phone that we hadn’t figured out over the week we’d had them. And some strange anomalies that had occurred previously with the other phones seemed to solve themselves as well.

But the most important thing… we have bars in the house! I don’t have all 4 bars, but I have 2 bars, more than I had most of the time with my other phones over the course of years. I should have done this years ago, but it’s that loyalty thing again. Loyalty needs to be earned from all corners; I need to start holding companies as accountable as I do people.

But I’m happy today, and my wife is happy, and at 14 years together it’s a nice thing. 🙂

Digiprove sealCopyright secured by Digiprove © 2011 Mitch Mitchell

What’s The Problem With Palm?

So, what’s the problem with Palm, the company that brought us all the first real personal digital assistant? I remember back in the early 2000’s when everyone wanted one and needed one; now, you can’t even give away the Palm Pre, their version of a smartphone, and you can’t give away the company either.

This might make me a dinosaur among many of you, but I love having a Palm. Well, I love having one that works anyway. I got my first Palm back in 2001 when my dad first started getting really sick, and I realized I didn’t have any information with me if I were out of town and didn’t have access to my computer, since I didn’t have a laptop back then. Strangely enough, each of my parents had a Palm, way ahead of the game back in the day, but they were traveling a lot and, like me, wanted access to all sorts of information while on the go.

At a certain point in 2005, Palm went in the wrong direction, and that’s probably when things started to fall apart. I actually bought the latest Palm at the time, a heavy monster with a 4GB hard drive that was using technology that no one else was even working on, and that technology was unwieldy and, it seems, unnecessary. Everyone else who was in the PDA game was moving towards cellphone technology instead.

What ended up happening is the fancy Palm, which I actually had to replace twice in one year, just couldn’t support itself, and the entire company started tanking, even though Palm had slightly downsized its expectations and come out with the Palm T/X, which I ended up buying. Palm came into the cellphone game late, and its entry, the Pre, has never caught on.

Now word is that Palm has been trying to find someone to buy the company, but not only are there no takers, but many of the top brass have flown the coop. The guy who oversaw software and services, senior vice president Michael Abbott, is jumping to Twitter, which still hasn’t figured out how to make money off themselves; that says something to me. Palm’s stock price is dropping, 12% on Monday alone. At the beginning of the year Palm estimated it would have $1.7 billion in sales in 2010, but the first quarter only came in around $150 million; ain’t gonna happen.

Meanwhile, I’m wondering what this means for me. I don’t know that any of the smartphones that are out there do what my Palm does, the way I want it done. I don’t know if there are any other PDAs on the market. I purchased a refurbished Palm T/X 10 days ago to replace mine, which lasted 2 good years, and I just sent it back today because suddenly last night the screen decided it didn’t want to play anymore; so much for refurbished stuff, although the guy said he would repair it for me.

Oh yeah, I did try to get the one I have repaired, but they said it was past the time and said I had to buy a new one, around $399, and I balked at that because the original only cost me $130; weasels!

What do I need? Here’s my deal. The main thing is I want something I can sync with my computer and laptop so that I never lose all of my information. I like my calendar feature. I like having my entire address book, with email addresses, birthdays, and any other information I want to add with me. I like setting all sorts of alarms to remind me of stuff (like today, without my Palm, I forgot I had something on the stove for over an hour, and luckily the smoke detector finally went off). The Palm can access wi-fi areas (I don’t have to pay for internet service), can play MP3 files, I can customize its look, I can take my Word or Excel files with me, I can read Adobe files, and it also came with some of the Franklin Covey things I like that let you talk about your values and goals and the like.

So, if you can recommend something that does all of that, I’d be interested. Oh yeah; I don’t want a phone if I don’t have to have one, and I don’t want to have to spend $500 for one either (though I’ll own up to paying almost $700 for the Palm that didn’t end up working out for me; never again). Information please!
 

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