Social Media Marketing Won’t Work If…

I’ve talked a lot lately about social media marketing and influence. Overall, comments have been positive, but fairly minimal. Not that I’m searching for big numbers of responses to the topics (okay, I am) so much as thinking that, as we move into a new age, this should be a pretty big topic for a lot of people to be both thinking about and talking about.

What occurred to me yesterday is that the topic is out there, but not really all that big to the group that I’m marketing to the most. That group are people between the ages of 35 to 65, people with established businesses who I thought might be ready to learn more about how to market to people. What I’m realizing is that there is a definite generational difference between the people I’m marketing to and the people who literally already get it. I’m marketing to a group that’s missing it, that can’t see why they’d even want to get started, let alone want to learn it.

I actually understand this. I’m the same way in other areas. On Wednesday a group called Lady Antebellum was in town, and I had, and still have, absolutely no idea who they are. Justin Bieber was also in town; him I’ve heard of, but I couldn’t tell you a single song. Without having kids, I haven’t tried to keep up with the pop music scene, and thus I hear songs that for the most part I don’t like and names that mean nothing to me. Out of the names listed for the next reincarnation of Dancing With the Stars I had to look up 6 of them to see who they were; these are stars?

I get it; we concentrate on what interests us at all times, and even if something might be in our best interest for our business, if we can’t fully embrace it then we feel we don’t need it. So I decided to list 5 things that indicates why social media marketing won’t work for you.

1. You don’t have time. I keep hearing this one over and over, and frankly, it’s both a valid concern and nonsense at the same time. It’s hard for people to squeeze more things into their schedule if it’s booked tight and you’re working all the time. The reality is that no one is booked all the time and no one is working all the time. We all waste time during our workday; if we didn’t, we’d go crazy. My belief is that even if all you decide to do is 15 minutes a week, just to establish a presence somewhere, you do yourself a world of good. If you could find an hour a week you could write a blog post, maybe post a link on a Facebook business page, do an update on your LinkedIn page, respond to one group post on Linkedin, and send out a link or message on Twitter regarding a business, a retweet, whatever. When you have more time, do more; just do something.

2. You don’t have the money. How much money does it cost to do social media marketing? Depending on what you do, nothing or just a little bit; way less than any other type of marketing you might do. Twitter; free. Facebook; free. LinkedIn; free. Email; could be free, and with an autoresponder less than $200 a year. YouTube; free. Blog; free, or if you pay someone to write it then that could get pricey depending on how much you want written.

3. You don’t understand it. Most of the time when people say this, it means they haven’t even looked at it. If you sign up for LinkedIn, it pretty much tells you what you need to do step by step. There might be some intricacies for real business benefits, but in general, you’re done. Same with Facebook; probably the day you sign up you’re going to have invitations already there from people who’ve been wondering where you’ve been. YouTube isn’t as easy, and though Twitter seems pretty easy, I could see where someone could get confused early on. But I run into almost no one (had to add the “almost”) who’s signed up for a Twitter account and says “I just don’t know what to do” without meaning “I don’t have time”.

4. You don’t even try. Michael Jordan says he’s never made a shot he didn’t take. Whereas many people have thrown up a website, they haven’t taken the time to determine whether it represents them well or not. “Close” doesn’t get it done when you’re hoping to get business from someone that’s thinking about paying you thousands of dollars and your website looks cheap. “Close” doesn’t get it done when you’ve written one blog post in a year. “Close” doesn’t get it done if you create a Facebook business page and done absolutely nothing with it. As with anything else, you have to at least take some kind of consistent action, even if it’s once every two weeks, otherwise it’s best not to even start.

5. You’re not social. And there’s that word again, “social”. Social says you interact with someone instead of “at” them. Social says you respond to comments or email here and there. Social doesn’t say you have to tell everything about yourself, or deal with people who upset you or irritate you in some fashion. It does mean you have to be ready to participate in whatever you start, and it can’t only be about you. And trust me, on Twitter, if all you’re doing is putting out links and retweeting people all the time, it’s viewed as you being all about you.

I can’t remember if I’ve written stuff like this before, but I’ve certainly brought it up in workshops, and I plan on always bringing it up whenever I have the opportunity to talk about it. No one has to do it all; but if you want it to have the chance to work, you still have to do it.

My Friend The Chocolate Cake

My Friend The Chocolate Cake








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Social Media Marketing Strategy, Phase III

If you’ve been following along, you know that I’m going to be doing this social media marketing workshop on July 22nd locally, which is next Thursday. My friend Renée Scherer of Presentations Plus! and I have been working this thing both online and offline, although she’s much better offline than I am either online or offline. I initially brought up this subject in a post talking about my social media marketing goal, which was to put bodies in the seats at Hope Lake Lodge in Cortland, and wrote a follow up post on how I was applying the social media strategy early on. I’d like to progress from that point to tell you where things are now as far as the marketing efforts.

Hope Lake Lodge

You might want to know why I’m talking about it. Whether it’s a great success or not, when I do the workshop next week, I’d like to talk about the online strategy I undertook in trying to promote this event. My goal, of course, is to put bodies in seats. My other goal, however, is to make sure that there’s not a single local person who I’m in contact with online who can say that they didn’t know I was doing this thing. If people can’t come, that’s one thing; after all, it’s summer, vacations and the like. It’s another if someone who would have wanted to come said “You were doing that; man, I’d have loved to come to that.”

How have we progressed since the last post on the subject? First, I finally went down to see the place, and I have to admit that I was amazed. You know, you get impressions about places, and knowing that it’s originally a ski lodge, and I don’t ski, my imagination was running wild. It’s an amazing facility overall, and it’s much bigger and more spread out than I’d known it would be. The lodge is pretty big also and they’ve laid it out so that you can get either basic accommodations, which are fairly nice, or really soup it up and go luxury, which will include kitchens, multiple bathrooms, fireplaces… the works! The indoor water park wasn’t what I was expecting either, and it’s neat because the outdoor pool actually works like a hot tub when it’s cold, and a regular pool when it’s warm, as it’s always 84 degrees. Just an amazing place overall.

That visit ended up prompting this video that Renée shot, though she shot it up this way in front of the sign highlighting the Greater Liverpool Chamber of Commerce, which we’re both members of, since they’re helping us promote by sending an email blast in support of our putting this thing on. Here’s the video:

Not bad, eh? Anyway, this allowed us to add the link to the video in the latest email blast, and of course to pop the video link on both Twitter and Facebook. I’m going to pop it on LinkedIn as well, and in my last email blast I’ll make sure it goes out. This was actually pretty important because I now know how to help people set up a YouTube account, although for whatever reason it wouldn’t let us upload an image last night; these things can be hinky sometimes.

Of course email blasts are important for us to do, and Renée has been using Constant Contact to sign up for your Free trial, which is offering a free trial, to send her email out. She’s going to be teaching that portion of the workshop, as it’s something I still haven’t tried out, but I really need to one of these days.

indoor water park

Meanwhile, you’ve probably seen the sticky post, and for others who come into the blog they’ll see it as well. I’m going to be leaving it up after next week, but changing the date to August 19th, as that’s the date of our second presentation. I also finally wrote about it on my other two blogs, so that made it a 3-pronged attack on Twitter, since every blog post shows up there.

The rest? I’m making sure I post the link to the registration page at least once a day on Twitter. I’m probably going to step that up over this last week, since I seem to always be up, to make sure I hit both the morning crowd and the evening crowd. I have a lot of local folks following me, so I’m taking no chances. One more email from me and that’ll be that. And get this; we were able to get the people at Hope Lake Lodge to send an email blast to their mailing list, which was around 20,000 people; neat! Renée can talk people into doing some very interesting things, I must say.

Also, I realized that I needed to create an event on my Facebook business page. I was under the initial assumption that creating an event the normal way would move over to my business page since I was the guy creating it, but it doesn’t work that way. So I created the event and popped it onto my business page there, and I helped Renée pop a link on her Facebook page as well. I didn’t have her create a new event because it would have read the same way as mine, and I figured that since we have many of the same people on both of our pages that would be a bit redundant.

Right now, I can say that we have enough bodies so that we can do this thing, and that was the initial goal. Of course we want more bodies, so it’s time for the final push. How will it all end up? Stay tuned!

Digiprove sealCopyright secured by Digiprove © 2010 Mitch Mitchell