There’s a title for you! Since I wrote it that way then that’s the order I’m writing this post in. Tom Simpson via Compfight Barnes & Noble is getting out of the online movie business as it applies to their Nook line. They sent out email telling us it was coming, and that there were […]

Best Buy seems to be at it again. Of all things, they seem to have forgotten a big time rule in business; have a sense of humor and roll with the punches. Some folks never learn. by Lynn Lin All of this comes on the heels of a post I read by Adam Singer of […]

I’m big on customer service. When it’s good I’ll point it out; when it’s bad, I’m also going to talk about it. I’ve had a couple of negative things occur lately, so to speak, and I’m going to talk about the aftermath of both of them; neither has ended well. by Piez Let’s start with […]

In deference to my online buddy Mike CJ, he wrote a post earlier in the week which he titled Why Businesses Shouldn’t Be On Twitter. His main point was that instead of businesses being on Twitter, they should have individuals representing the business on Twitter so that they can show some personality and communicate directly […]

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