Last weekend I went with my wife to the local AT&T store to upgrade our phones. Our anniversary is today, but last Sunday was Mother’s Day and there was a special on phones across the board. We went in with no expectations except to exchange the phone that AT&T sent her as a replacement when […]

I’m big on customer service. When it’s good I’ll point it out; when it’s bad, I’m also going to talk about it. I’ve had a couple of negative things occur lately, so to speak, and I’m going to talk about the aftermath of both of them; neither has ended well. by Piez Let’s start with […]

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