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So Long Meebo; I’m Gonna Miss Ya!

Posted by on Jun 19, 2012

If you’ve never been to either of my business websites you’ve missed this:

And this:

You see those little boxes on the main page of each site there on the bottom left? Those boxes are something that the online messaging service Meebo, which I wrote about back in 2009, allowed you to use to help your business communicate with customers in real time. If someone came to the page and wanted to talk to me, they could write me a message, and if I had Meebo loaded up at the time I could talk back to them.

I always talked this up in social media seminars I put on as a way to not only communicate with consumers, but in many instances businesses could install this on their intranet and then be able to talk to each other. Of course they could have just gone to the regular Meebo page and done the same thing.

So last week when I heard that Google purchased Meebo, I wondered what was coming down the pike. Well, if you read this story, you’ll see that Google is shutting down Meebo as of July 11th, and as of now they’ve already shut down the little communications windows, which was called MeeboMe, and thus I have to go and remove them from my site; sigh…

I have to say that I liked having the box there, but in being truthful I didn’t get to use it often. I would announce on Twitter when I was having “office hours”, but most of the time people didn’t come during that time. It seems it was a hit or miss thing, but even so I liked its being there for those couple of times when someone did stop by and drop me a message.

Now, I’m not sure what I’m going to do. Maybe nothing, but that’s not quite my style. I’ll have to think about it a bit, but if any of you have an idea of a similar idea let me know and I’ll check it out. Goodbye Meebo.
 

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15 Comments »

Arjhae Nicol:

Oh I see, it’s called Meebo. They shouldn’t done that because that’s the only way on contacting the person while they’re visiting at the same time. Or maybe, they just shutting it down to improve the Meebo.
Arjhae Nicol recently posted…קבלהMy Profile

June 20th, 2012 | 2:25 AM

No Arjhae, they’re planning on using the techs from Meebo to help them improve their own thing, whatever that may be.

June 20th, 2012 | 11:02 AM
Carl:

To be honest, I saw Meebo for first time on your business website. Actually at the time I saw it I was developing website for customer and actually one of the managers there suggested to have some customer support or chat option. Well, I implemented one, but actually I advised them that it may not be necessary for this business niche. However I implemented different plugin as I was not sure if Meebo offer secure connection and if for example there are 2 customers at the same time, they will probably see each other messages. I think this plugin was pretty slick, well I hope that there will be similar alternative soon.
Carl recently posted…8 Top Tips to Creating Backlinks to Your BlogMy Profile

June 20th, 2012 | 8:53 AM

Carl, it actually did offer separate conversations for both. People would only see their conversation on my site because on my end each conversation opened a new window for just that person.

June 20th, 2012 | 11:06 AM
Carl:

I was searching for this option and I see that I have been wrong, but may be for good as the other plugin that I implemented offered an option of integration with Skype and other chat clients which I thought fit better.
Carl recently posted…8 Top Tips to Creating Backlinks to Your BlogMy Profile

June 20th, 2012 | 9:39 PM

Does not make sense for Google to shut it down after acquiring it. Look for something from Google soon to replace it. Unless they have other plans for the technology.
Scott Thomas recently posted…Proud GrandmotherMy Profile

June 20th, 2012 | 10:25 AM

Scott, they have other plans for the technicians, but didn’t say what those plans were. I really didn’t expect them to just shut it down either.

June 20th, 2012 | 11:07 AM
Elena Anne:

Even though Google is shutting down Meebo, we should not be too discouraged. Google is so innovative I am sure they will come out with an alternative to satisfy current customers. Are there any other alternatives your are planning on using once Meebo is taken down?

June 20th, 2012 | 10:48 AM

None Elena Anna. There’s nothing else quite like Meebo based on how I was using it. And I doubt Google will bring it back since it’s not what they indicated. Oh well… 🙁

June 20th, 2012 | 11:08 AM
Michael Belk @workplace issues:

Mitch, I have to admit I do not know much about Meebo, but I am going to check it out soon. Google offers so many brands they are spreading themselves thin. They might need to shut down Knol.
Michael Belk recently posted…Stealing from work; an innocent fade or a misdemeanor?My Profile

June 21st, 2012 | 7:23 AM

Michael, no need to check it out since it’s going away totally by July 11th.

June 21st, 2012 | 12:09 PM
Candice Michelle:

What will Google do with Meebo? What does this say about future Google acquisitions?
Candice Michelle recently posted…custom glock accessoriesMy Profile

June 21st, 2012 | 7:17 AM

No idea Candice, but I think Facebook and Twitter have done similar things in the past year.

June 21st, 2012 | 12:08 PM
Stefania R.:

I think that Meebo is great and like you said, it really is a “hit or miss” thing, but at the same time, how convenient is it that you have a box right there, ready for you to provide a little feedback even to the site owner if you wish. I’m sure something similar will be created, if not already, and launched shortly after Meebo is completely removed.

June 22nd, 2012 | 1:18 PM

Stefania, I wish I could take bets on all the comments that believe Google will release something different to replace Meebo but I don’t see it coming since they already have their own chat program and video conferencing process.

June 22nd, 2012 | 1:33 PM