Wednesday I participated in something that’s called Community Manager Chat. The moderators of the chat, which occurs on Twitter every Wednesday at 2PM Eastern Standard time with the hashtag #cmgrchat, always have a general topic, and 4 questions during the hour, and those who want to participate can and do so, while other just read what’s going on.


by Andrew Feinberg

The topic on Wednesday was blogging, which y’all know I feel I know fairly well, and thus I got to participate a lot. At one point the question came up as to whether people who wrote blogs responded to comments on those blog. I wrote that I respond to almost every comment, especially for first time visitors, and I found that wasn’t quite the norm from many people, even those whose blogs don’t get many comments at all.

Some people were fascinated that I respond to almost everything. Some people felt that most comments were just some form of “I agree”, and thus didn’t deserve responses. Are you kidding me? Who here remembers my post about feeling ignored?

Here’s my position. I believe that every person who visits the blog and leaves at least a little bit of substance deserves a response. I also believe if someone’s way off topic then it’s probably spam and it’s getting deleted; that’s why I have a comment policy. Now, there are times when I don’t respond to a post that I wrote more than 6 months ago, but that’s pretty rare. And I might not respond to a one line post from someone I know; I never leave one line comments on anyone’s blog unless we’re having a bit of a banter back and forth. Will that potentially change if any of my blogs ever got to the point where they were averaging 200 comments a day? Hey, let’s find out! lol

I expect y’all know I appreciate you, even when we disagree. Civility really does have a place in this world. You visit my crib, I’m going to offer you something. Maybe not my chocolate cake, but something. 🙂 You can always count on that. So think about it; how are you treating the people who visit your blog?

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