How Do You Accept Criticism?
Posted by Mitch Mitchell on Feb 27, 2013
Something different than the norm; that’s what I’m all about. What I’ve done today is what I’m calling a two-fer. You’ll see there’s a video below. I not only recorded a second video, which I actually did first, but I also wrote another post on my business blog on the same topic; kind of. The topic over there was Does Your Criticism Help? On that post I gave some ways that people can offer criticism, or advice, to others that’s helpful and positive. On this post I’m going to offer ways to ask people for advice and how to accept criticism, even when it’s bad criticism.
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What’s bad criticism? When there’s nothing positive offered or nothing helpful, it’s bad criticism. Sometimes people don’t know that the criticism they’re giving isn’t helpful, either because they just don’t know how to be helpful or you haven’t helped by telling them what you need. That’s what I’m here to help you with by offering 5 tips you didn’t ask for; hey, you came to the blog didn’t you?
1. When you need help, make sure you ask the right people for it. One of the problems most of us end up with is that we’ll ask people who don’t have experience in what we need for help rather than asking someone who might really be able to help you. If your friend fixes cars every day for 10 hours, asking them for help with your blog is illogical, no matter how smart they are.
2. When you ask for advice, be specific in what you’re looking for. When I was writing my first book someone I knew asked if he could see a portion of it, so I sent him the first 50 pages. He wrote back asking me if I knew anything about writing and formatting a book. What he didn’t do was give any commentary on what I’d written, which is what I wanted him to critique. It was an early draft that I hadn’t even finished, so everything he said wasn’t helpful. Instead, I shut down and thought about giving up the idea of writing the thing… for about 2 hours. If I’d been weaker I would have just quit but I knew better; after all, what had he ever written?
3. If you start whining or complaining about something, you almost have to expect that the person you’re talking to is going to offer something, positive or not. Two problems most of us have is that we don’t qualify the person we’re talking to all the time first, and we don’t tell people what we really want before we open up. I forget to do these sometimes and I end up not enjoying the conversation later on. I’ve also been on the advising side, although much more rare because most of the time I don’t like giving advice unless I’m specifically asked for it. Sometimes it’s hard to recognize when someone needs help versus when someone wants to vent.
4. If someone starts offering criticism, even if you’re thinking about arguing with it, try to at least let the person finish their first thought, in case they might be right about something. Yeah, that’s hard to do, and yet sometimes the person might be spot on, and you just didn’t want to acknowledge it though you realize it is true.
5. If you feel you’re getting beaten up, you have the right to either tell the person you don’t want to hear anymore or leave. Sure, you might need the help, but if all you hear is negative stuff, with no idea if something positive is coming, you’re not going to respond well to it, no matter what’s coming afterwards.
When I heard some of what I did yesterday, I came home, closed my blinds, turned off all my lights, turned off my cellphone and disconnected the regular phone, and crawled into bed. I was just going to check out, not do anything for a few days. Then my other mind kicked in after about an hour and said “who’s running your life?” Thing is, that doesn’t always happen so fast, although it always happens eventually. But I know people who have let something like that stop them in their tracks and give up their dreams; I could never live with myself if someone did that because of me.
That’s all I’m giving as far as writing advice goes; see how nice I was?
Now it’s time for the video and, based on what I learned this past weekend, I’m supposed to ask you to watch it, “like” it, comment on it, and share it wherever you can think of. So I’m doing all that here, and I do it at the end of the video; let’s see who actually watches it and who says they watched it but didn’t, since I do see the stats. Have a great day!
Copyright secured by Digiprove © 2013 Mitch Mitchell





There’s a whole world of words beneath the surface of criticism. Hurt feelings, jealousy and rage sometimes leak out. We have to be careful to distinguish between sniping and constructive feedback. That’s only possible if you let the speaker finish – as long as it’s not verbal abuse.
Cheers,
Mitch
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Mitch Mitchell Reply:
February 27th, 2013 at 2:37 AM
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Kevin Reply:
March 1st, 2013 at 2:51 AM
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Mitch Mitchell Reply:
March 2nd, 2013 at 1:25 AM
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Part of the art of handling criticism is recognizing this fundamental truth: not everyone is an eloquent speaker. Sometimes people sputter, stutter and stumble around their words on the way to “telling you about yourself”. If you allow the mode to distract you, you’ll likely miss the message.
Cheers,
Mitch
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Mitch Mitchell Reply:
February 27th, 2013 at 2:40 PM
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I once had a guy call me to COMPLAIN about one of my signs I had out advertising my service.
This dude went out of the way to call me and tell me how much he hated my sign.
I ended up changing my sign and got more clients the next week.
Also, I changed my design theme after people made some comments that my content was “confusing”.
My attitude is all of these things are small for a giant, and I want to be a giant.
PS:
Cool video.
How did you get the image of your book in the watermark pretty neat feature.
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February 27th, 2013 at 2:44 PM
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Mitch Mitchell Reply:
March 1st, 2013 at 12:36 AM
It really is hard dealing with negative criticism, and many times it’s because of trust. We don’t overly trust people we don’t know well and we’re not always sure about the motives of people we do know. Also, it comes down to delivery and mindset at the time for each person. On the blogs, it’s easy to respond to criticism because we’re in our own space and we can read the words over and over if we must. On one of the blogs I write for that I don’t own, this guy criticized what I’d written, and I had to read my piece a couple of times before I realized that I’d said something meaning to say something else. Now, the way he criticized it was more instructive than not in that I agreed with what he was saying and thought that’s what I’d said; that’s enough of an understanding where I could accept his criticism because I realized it was a fault of the writing and not necessarily my position on the topic.
Still, giving criticism, or advice, is a skill as much as accepting it. I think most of us believe we’re good at the first.
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When you need help, make sure you ask the right people for it.
I would say that this line it’s a bit confusing because your family, friends and / or acquaintances criticism it isn’t always objective.
Also, asking opinions from totally strangers can be a bad choice as they can really destroy your confidence. It’s a tricky world and not that many people want your best.
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Mitch Mitchell Reply:
March 1st, 2013 at 12:38 AM
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Radu Reply:
March 4th, 2013 at 6:23 PM
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People can be quite moody and emotional, there is no guarantee that their criticism is objective anyway. That is not to say, it’s useless, but just another way of looking at things
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March 2nd, 2013 at 1:27 AM
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March 3rd, 2013 at 3:12 AM
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Now, about the background for your videos…
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Mitch Mitchell Reply:
March 2nd, 2013 at 1:28 AM
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Okay, that hasn’t happened to me in so long now that it’s refreshing. Personally, I don’t mind someone giving me “advice” but I prefer it only if I’m asking for it.
For someone to openly start criticizing you then I think that’s just wrong. I’m more of a communicator though, I don’t like arguing period.
I understand the points you’re making and even in the video. I totally get that too. I do my best to give suggestions and not actually tell anyone what to do because that always needs to be their decision.
In the past I never took criticism very well, I admit. But once I had a chance to think about it and if they were right I would go back and apologize if I acted in the wrong way.
Gosh, life is so much more peaceful these days. Yay!!!
~Adrienne
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Mitch Mitchell Reply:
March 2nd, 2013 at 1:30 AM
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Also, we have to be real clear about the advice we are asking for. I hate when people ask you a generic question like “How do you like my blog”.
That is an open-ended question and sometimes you may give too much advice. The blog owner ends up mad at you for you being too honest or cruel, however you take it.
I try to avoid giving generic advice to people I do not know well. Good topic, it is along my articles. I love it.
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Mitch Mitchell Reply:
March 2nd, 2013 at 1:32 AM
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Mitch Mitchell Reply:
March 2nd, 2013 at 12:21 PM
Overall, if I ask for it then I get what I get. However, I ask using the tips I gave in this post so I can get what I need specifically. There’s this thing that says if people don’t get your message it’s your fault I believe that.
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The answer to your question on how well I receive criticism is dependent on a number of things:
1. Whether I’ve asked for it or not.
2. My perceived competence of the person giving the criticism on the subject in question.
3. What I suspect their motivation to be.
That’s about it but to expand a bit on each point.
1. Univited critisism that takes me by surprise and where I’ve not really volunteered any reservations of my own is not usually welcome unless it is packaged in a supportive and constructive way, with praise.
2. Competency of the critic – if I regard them as not being as competent as me or wide of the mark I will politely deflect the criticism and not engage too much.
3. Motivation – like it or not there are people who want to help build you up and those that due to their own insecurities, want to tear you down. Hopefully I don’t have any friends in the latter category but regardless, if I suspect that someone is motivated by a desire to make me feel bad then I won’t take it well. If I think their motivation is to help me then I’ll listen – and the extent to which I’ll listen is moderated by #2 above.
Now – I’m going to invite your criticism Mitch. We’ve spoken about Toastmasters before and I think I may have mentioned to you how difficult I find Table Topics. Well, I’m challenging myself to get over this and am committing to video and publicly share each one I get to do from this point forward. My blog post talks about it and I’m showing my first video with the evaluation within.
I do know already it wasn’t great but I would like your criticism.
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Mitch Mitchell Reply:
March 3rd, 2013 at 11:17 AM
And by now you’ve probably seen my response to your table topics video.
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Mitch Mitchell Reply:
March 7th, 2013 at 2:15 AM
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I personally take criticism very positively, though I don’t express it to the person giving it. But I do a lot of introspection when someone criticizes me, just to see if there is anything right about the criticism or not. But I would also like to admit that if I feel that the person criticizing me is doing it just to look down upon me, I get offended.
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Mitch Mitchell Reply:
March 7th, 2013 at 2:24 AM
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Mitch Mitchell Reply:
March 8th, 2013 at 5:59 PM
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Just to add some advice, if you want to hear criticism about you or something about your job, it is better to hear from people you don’t know. I don’t know if I were right about this idea, co’z if you asked for criticism from your family or friends, they won’t tell you negative things thinking that they might hurt you.
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March 8th, 2013 at 6:00 PM
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March 8th, 2013 at 6:32 PM
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Mitch Mitchell Reply:
March 10th, 2013 at 11:45 AM
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I don’t take criticism well either but I do know when it’s constructive (like you said in the video) I will receive it whether I like it or not.
Case in point: Last year I was at an event with some other women and made a comment about the lack of support from black women in my community. It was directed at one person specifically. Later that evening, a friend of mine (whose opinion I totally respect) called to tell me she thought I was out of line and that was not the place to air my grievance. It was “constructive criticism.” It convicted my spirit and I ended up apologizing to that person.
I, personally, don’t think the average person knows how to give “constructive criticism.” The idea is to help someone grow, while pointing our areas where they can do that.
The fact that no one commented on the content of your newsletter may mean they enjoyed it. Pointing out the font or background was their way of giving you feedback based on their own personal taste. I am wondering how many opens you had on that first newsletter versus subsequent opens. That may give you a better reading on whether people actually enjoyed your content.
OK—so I watched the entire video even though I tell my clients that more than 3 minutes is TOO LONG
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Mitch Mitchell Reply:
March 10th, 2013 at 11:57 AM
I also don’t believe most people know how to dole out criticism or how to take it, which is why I did this 2 part series. Truthfully, I feel most of us are under no obligation to have to take criticism we didn’t ask for in our normal lives. Work is a different animal but even there, one can sculpt how they receive it if they have the confidence to try. To me, there’s a difference in feeling bad because I might not have performed well or feeling bad because I had to allow another adult to act badly towards me while delivering their critique. On the first I might grow, but on the second… just too many wildcards to make it an effective way to go.
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March 12th, 2013 at 1:32 AM
Can you tell I wouldn’t? lol
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March 12th, 2013 at 1:39 AM
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March 19th, 2013 at 2:38 PM
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As for me and criticism – I used to dish it out a lot and be absolutely terrible at taking it. These days I still give advice and some is constructive and some isn’t, so the latter comes across as criticism even when that’s not what I’d intended.
How I take criticism tends to depend a lot on who it’s coming from and why it’s heading my way. If it comes out of the blue and from someone I don’t know well, or if it is completely out of context to whatever went before (in conversation or whatever) then I react very badly. However, I do tend to brood on things for days and during that time, I often learn some lessons from the criticism. And if it does have a positive effect, I often own up to that and thank the person – or at least let them know they have a point!
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April 30th, 2013 at 2:05 AM
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April 30th, 2013 at 8:58 AM
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April 30th, 2013 at 9:15 PM
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