Goals For A Social Media Strategy
Posted by Mitch Mitchell on Jun 16, 2010
Two posts ago I asked the question Do You Have A Social Media Strategy? I acknowledged that I didn’t have one, and a few steps I was going to take towards having one. I wanted to talk this time about goals, because without goals, a strategy is just a hope. I also wanted to clarify that these goals have nothing to do with this blog, but my traditional businesses.
So, what would my goals be? How would I define these goals? And what about Naomi (that’s for the Electric Company fans in the crowd)? And finally, what are the ramifications of those goals versus my wish to do some other things just because I want to do them? For instance, if I set a business goal, will things such as this blog or some of my political and racial positions impede any benefit a social media marketing strategy might entail?
That last one is the most important one, believe it or not, at least as it pertains to Twitter. I have a definitive political position. I also obviously call out racism wherever I see it. Politics is dangerous because you never know who you might irritate on the other side; you also never know who might irritate you. During the 2008 election, I eliminated a lot of people from my Twitter stream because of some of the outright nasty stuff, including lies, that were being said about people I was supporting. I didn’t mind anyone taking a contrary view; we don’t all agree on everything after all. I wasn’t putting up with certain types of decorum, however. Because I don’t put up with certain decorum as it pertains to people I support, I also won’t act that way against anyone else; well, most of the time anyway. And that becomes a major issue; will my political beliefs, and my penchant for calling someone out on a racial issue, hurt my social media marketing? And if so, how much do I care?
Question answered; I don’t really care. I go out of my way almost always to be as kind as I can. However, there is idiocy in the world, and every once in awhile we have to call it out. The people who usually follow me believe as I do, and those that don’t usually don’t stick around. So, as far as Twitter is concerned, I’m okay with it all. Luckily, I don’t get into politics on either LinkedIn or Facebook, so it’s all good.
The next step is in defining my goals; what do I want to get out of whatever I do. That makes a lot of sense, because how can I set my goals if I don’t know what I hope to achieve. Me being me, I have a lot of things I want to achieve, and each of the three ways I hope to achieve it offers something different. But the overall defined goals are:
* More brand awareness of my businesses
* More brand awareness of who I am
* More consistency in clients and income
On the surface that might not look like a lot, but it is. I have two businesses, but I have many different services I can provide through those two businesses. One is set up for more success, the other isn’t. I also want to market myself, as I keep pushing on my goal of being a professional speaker and presenter, and I speak on a multitude of topics as well.
The last part is every consultant’s dream, that being to make at least a consistent amount of cash, more money than we made working our regular jobs before we became consultants, so we can spend more time becoming more proficient as what it is we hope to do. The way I make my money is in short spurts; I make a lot of money very quickly, then I make a little bit of money for awhile until I get another opportunity to make a lot of money again. Sometimes those gaps between large money go much longer than is comfortable, so I need to shore that part up, and if I shore it up enough I won’t have to worry about the large gaps anymore.
This means that, at this juncture, the final piece is planning my goals, or steps, to achieve what I want to get to. I’m not putting that part down just yet. To me, this is the longest part, the part that needs more thought so that I’m not haphazardly throwing things out without the full plan. I also figure this is enough for anyone else who’s been thinking about setting up a strategy, who might be reading this and thinking that you want to try it along with me, to now sit down and plan your strategy as well. If you do decide to try something, I hope you share either here or on your own blog; I’d love to see where you’re taking it.
By the way, there’s a great possibility that I might be presenting a live seminar in July and August on this topic, which is why I’m now thinking about this entire thing. After all, it makes you much more convincing if you’re actually gone through the entire process as well. Right?