1&1 Is Killing Me
Posted by Mitch Mitchell on Sep 26, 2008
Let’s hope that this post actually goes through. Over the last four days, I’ve been having serious problems with my host, 1&1. All of my sites have been down more often than up, and I have no doubt that people have been visiting, not getting through, and moving on. I wonder how much money that’s cost me over the last four days.
The thing is, 1&1 is a large hosting company. They offer a bunch of services, but I’ve noticed over the last year outages here and there, but haven’t worried all that much because they’ve been short. This time, though,… well, it’s four days after all. I called four or five times, and on the last call I asked them why they didn’t just move my account to one of their other working servers. The person on the other end said she’d put through a formal request; I can’t believe they had to wait for me to suggest it, and I’m still not sure they did it. At least twice they asked for an email address and said they’d be sending some information as to their progress; never received a thing.
Obviously it’s working right now, but I’m not sure if it’s a permanent fix or a fluke. However, for the first time in 3 years, I’m thinking about moving my account elsewhere. At least this time they did back up all my information; three years ago I lost almost everything when the host I was using at the time totally crashed without any warning at all. It took awhile to recover all the posts for my blog, and luckily I’d backed up all the pages to my business site.
So, along with my friend Kelvin, we’re looking into some new hosts, just in case this is just a fluke and I only get a few more of these posts out. No sir, things aren’t supposed to be like this. 🙁